Michael Holden - Chief Executive FRPharmS
Michael Holden read pharmacy at Portsmouth School of Pharmacy. He was awarded a BSc Pharm in 1976 and did his pre-registration year in Southport, Lancashire.
Following a number of years in various management positions, Michael established his own community pharmacy group in Hampshire between 1988 and 2002. He then set up a consultancy to support the implementation of change in community pharmacy before working with Pharmacy Alliance between 2003 and 2005. In 2005 he was appointed Chief Officer of the Hampshire and Isle of Wight Local Pharmaceutical Committee.
Michael has always been actively involved in the expansion of community pharmacy services and their integration with other health care providers. He is one of the main drivers behind the development and implementation of the Healthy Living Pharmacy initiative and is an active member of the Pharmacy and Public Health Forum in England and a number of Clinical Leadership Networks.
Michael was appointed Chief Executive of the National Pharmacy Association in January 2011 and became a Fellow of the Royal Pharmaceutical Society in March 2011.
Michael is married with three daughters and lives in Hampshire, England.
Paul Coleman - Managing Director of Insurance
Paul joined the Association in February 2008 from MMA Insurance PLC where he was National Development Manager. With over 30 years experience in the insurance industry he has held a wide variety of roles principally across managerial, relationship and underwriting functions. Paul spent the bulk of his career at Norwich Union (now Aviva) where, in the city of London, he managed the company's biggest business units along with the responsibility for the insurance programmes of various blue-chip connections.
Deborah Evans - Director of Pharmacy MRPharmS
Deborah started her career as a community pharmacist managing a number of businesses within both the independent sector and with a large regional chain. Later, Deborah joined the pharmaceutical industry, enjoying twelve successful years in senior sales management and marketing functions.
Deborah has combined her community pharmacy and senior management corporate experience to work with the NHS, pharmaceutical companies, national and local pharmacy bodies and community pharmacists to facilitate strategic planning and enable change. She has run balance, a consultancy dedicated to engaging, inspiring and enabling community pharmacists, pharmaceutical sales and marketing teams and NHS commissioners for eight years, developing skills and services within community pharmacy.
Deborah has recently completed an interim role as Chief Officer of Hampshire and Isle of Wight LPC and has been their development lead for several years; she is currently on sabbatical whilst undertaking her national roles.
Deborah is currently the interim Director of Pharmacy for the National Pharmacy Association and is leading the Professional Development and Pharmacy Services teams in addition to leading the national Healthy Living Pharmacy pathfinder project on behalf of the national pharmacy bodies and the Department of Health. Deborah is on the Healthy Living Pharmacy workstream of the Pharmacy and Public Health Forum.
Deborah feels it is important to keep her pharmacy knowledge up to date and feet firmly planted in the real world so still works regularly in community pharmacy within a GP practice.
Mother to four children, from 23 to 11 years, Deborah enjoys keeping fit and healthy by cycling, running, swimming and visits to the gym.
Carol Kennedy Filer - Director of Membership MBA, BA (Hons), MRS, CIM
Carol brings over 20 years’ experience in strategy, marketing, communications, sales, business development, product and service innovation and finance, having held senior marketing positions and ran several businesses.
In 2002, Carol started a management consultancy specialising in strategic marketing in the healthcare industry, particularly supporting manufacturers of critical care disposables and equipment. This venture was built upon over 13 years’ experience in one of the largest British medical companies within Smiths Group plc, where Carol later became Strategic Marketing Director. Most recently Carol has spent 4 years as Managing Director of Healthcare on Call Ltd, an innovative start up in pharmacy and occupational health, addressing health and safety issues and absence management.
Carol will continue her role as Non-executive Director of Hertfordshire Partnership NHS Foundation Trust, a position she has held since 2007 and one that brings great insight into the changing NHS market, particularly quality accounts, commissioning and stakeholder engagement.
With a Masters Degree in Business from Henley Management College and a Certificate and Diploma in Company Direction from the Institute of Directors, Carol is also a great advocate for continuous professional development.
Adrian Palmer - Director of Finance and Commerce
Adrian Palmer came to the NPA from the Davies Group, the UK’s fourth largest loss adjusting business where he held the position of Finance Director. Whilst at Davies he also led the advisory work for the £27m management buyout and group restructure.
After qualifying as a chartered accountant with Coopers & Lybrand, Adrian spent 11 years in corporate finance advising on over 50 transactions between £5m and £110m. Adrian has worked for Ernst and Young Corporate Finance Advisory and also Grant Thornton where he headed up the London M&A Sell Side CF Team.
Sue Wiseman - Organisational Development Manager
Sue has 14 years’ experience in strategic HR management. In her current role as Organisational Development Manager, she is responsible for supporting the NPA’s change management programme through integrating the work environment, business processes and workforce practices to improve organisational effectiveness.
With a keen interest in employment law, in the early part of her career with the NPA Sue also spent several years managing the NPA’s employment advisory service for members.
Executive Management Team
The duties of the Executive Management shall be:
- to set and recommend to the Board of Management the overall commercial strategy for the company.
- to set and recommend to the Board of Management the Authorisation and Control policy which shall clearly identify those Matters reserved for the Board of Management, such Delegated Authority from the Board of Management to the Chief Executive and other internal limits as appropriate.
- to develop and supply to the Committees and the Board of Management such management information as required to ensure the efficient operation of the Association.
- to review all commercial proposals to be taken for approval to a Committee or the Board of Management as appropriate.
- to ensure that new opportunities for commercial activity are properly identified, explored and developed.
- to execute well resolved proposals which are affordable and consistent with the financial strategy and plans of the company up to the limits set out in the Authorisation and Control policy and being a core business activity as set out in the core principles of the Association.
- to present to the Committees and the Board of Management for approval well resolved proposals which are affordable and consistent with the financial strategy and plans of the company such activities that exceed the above limits.
- to identify and manage risk.
- report direct to the Board of Management issues of significant concern.
