Advice & Support

NPA Support and advice - providing you with expert information at your fingertips 24/7

Knowledge Centre

Our Knowledge Centre brings together all the resources we produce into one place.

Resources include: SOPs, Controlled Drugs resources, Employment & HR resources. Legal & Ethical resources.

> view resources

GPhC inspection support

To support members with the GPhC premises inspection the NPA has produced an extensive range of support resources and advice videos, including FAQs and examples of how to demonstrate compliance.

> view support resources

Pharmacy practice

Advice and guidance on some of the important topics you face on a day to day basis.

Clinical advice

Travel advice

Medicines optimisation

Employment & HR advice

Practical guidance and drug alerts plus much more

> find out more

Essential Resources Guide

The Essential Resource Guide has been developed to provide you with a package of legal and ethical resources and business resources to help you in your day-to-day practice.


> View Essential Legal and Ethical resources

> View Essential Business Resources

Contact us

For advice when you need it contact our experienced team of experts

Call us on 01727 891800 / 0844 7364201

From 9 a.m. to 6 p.m. weekdays and 9 a.m. to 1 p.m. Saturday alternatively email an advisor with your query.


For employment and HR advice

Call us on 0844 7364202 (available 24/7) or email an advisor  

Support in your area

The latest news updates, information and resources specific to your area

Select your region:



Northern Ireland


Current member magazine


Read our regular FAQs received by the Pharmacy Services Team.

Read our FAQs

Pharmacy practice modules

Refresh your knowledge or train your team on a range of pharmacy topics, exclusive to NPA Members.

View free modules

Information Services Database - IRIS

Quick access to details on medicines, Drug Tariff and clinical information.

Search IRIS

News alerts

  • EU Falsified Medicines Directive webinar 31 Oct 2014 NPA Members are invited to attend a webinar on the EU Falsified Medicines Directive on Monday 17th November at 6.30 p.m. The webinar, will give an overview of the Directive and is an opportunity to give feedback on how the Directive can work for members and avoid some of the mistakes we have seen in other IT projects such as EPS.

  • Is your PC still running Microsoft Windows XP? 31 Oct 2014 Earlier this year, we alerted members that on 8th April 2014, Microsoft ended their support for Windows XP. This did not mean Windows XP stopped working but it did mean that Microsoft stopped updating Windows XP to plug any security loopholes that were discovered after that date. This change could put your system at significant risk.