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- About Us
  - NPA Annual Conference - England -
  - Membership
    - Our services -
      Find out what services the NPA membership can offer you.
    - Why join? -
      Find out why you should join the NPA.
    - Membership renewal declaration -
      To ensure that the information that we hold relating to your business is up to date please ensure that this mandatory renewal declaration is completed.
  - Advertise with us -
    inPharmacy is the official monthly magazine of the National Pharmacy Association (NPA). Get details of advertising options.
  - Health Education Foundation
  - Meet the NPA
    - Our Standing Commitees -
      Understand the types of Board Standing Committees we hold at the NPA.
    - Board of Management
    - Executive Management team - The NPA's executive management team is led by the Chief Executive of the NPA.
  - What's New on the site -
    Keep yourself up to date in one place of all the important pages and resources added to the NPA website.
  - Corporate and Supplier Partners
    - Lloyds TSB
    - General services suppliers
    - Pharmacy essentials - A list of NPA approved suppliers including: CRT, methameasure, CFEP UK surveys.
    - Pharmacy transfer agents
  - NPA Careers
    - Why work for us? -
      Find out what benefits we offer to employees.
    - Benefits -
      Our benefits package is competitive to enable us to attract, motivate and retain the right people.
    - Career development -
      Career development opportunities at the NPA.
    - Frequently Asked Questions
    - Equality and diversity -
      The NPA embraces equality and diversity.
  - Ask the NPA
    - Contact us - Contact us - a directory containing useful telephone numbers for contacting the NPA.
  - How to find us
    - Contact Us - Contact us - a directory containing useful telephone numbers for contacting the NPA.
- Representing You
  - Campaigns
    - Lightening the load - We are spearheading efforts to limit the administrative burden on community pharmacies. Tell us what is burdening you the most by completing our questionnaire.
    - Ask Your Pharmacist
      - Ask Your Pharmacist campaign 2011
      - Ask Your Pharmacist campaign 2010
    - Shaping pharmacy's Supply Chains
      - Medicines supply chain -
        The NPA is actively working for members to improve the Medicines Supply Chain issues.
      - I.T. Supply Chain -
        How the NPA is working for its members to rollout out IT for the benefit of patients and healthcare providers.
  - Influencing Government and Regulators - The NPA aims to ensure that the legislative, regulatory and contractual environment promotes the profitable, sustainable expansion of community pharmacy services.
  - Influencing the NHS - Working with local pharmaceutical committees and primary care organisations to help them understand the potential of community pharmacy and to invest in pharmacy services.
  - Maintaining relationships with stakeholders - The NPA maintains and develops productive relationships with stakeholders whose beliefs and behaviours impact on our members. At this time of rapid evolution in primary care, we are especially mindful that positive GP-community pharmacy communications are necessary to achieve seamless patient care and are important to the future of both professions within the NHS.
  - Media Centre
    - Pharmacy information for journalists - Background information on community pharmacy
    - Fast Facts On Pharmacy - Fast facts on pharmacy; a market research report on community pharmacy use in 2007.
    - Board of Management - The NPA Board of Management comprises 23 members, 21 of whom are elected and represent a region of the United Kingdom and 2 co-opted members representing Lloydspharmacy and Alliance-Boots pharmacy groups. NPA members can find and contact their own area representatives.
    - Image Library - The NPA image library.
  - Events Calendar
  - Ask The NPA
    - Contact us - Contact us - a directory containing useful telephone numbers for contacting the NPA.
- Information Services
  - Clinical Governance and Information Governance
  - New Medicine Service - NMS
  - Targeted MURs -
    Targeted MURs. Resources for NPA members including Standard Operating Procedues, MUR collateral and FAQ's for targeted Medicines Use Review (MURs).
  - Discharge Medicines Review Service
  - FAQs -
    Frequently asked questions received by the Information Services Team. Topics are: Business, Clinical, Controlled Drugs, Dental Prescribing, Drug Tariff, Legal & Ethical, NHS Repeat Dispensing, Pharmacy Practice, Private Dispensing, Product Information, Training, Veterinary & Waste related.
  - HR Services
    - NPA Employment Advisory Service -
      Ellis Whittam, in partnership with The National Pharmacy Association, offers members an easily accessible legal compliance service providing advice and guidance on all employment law matters across the UK including England, Scotland, Wales and Northern Ireland.
    - HR resources
  - Healthy Living Pharmacies
  - Business Development
    - Private Services
    - NHS Services
    - Business Resources
    - Supporting Service Implementation - To complement the growth of pharmacy based services, the pharmacy services team is available to help members through the start up process, from inception through to implementation.
    - Patient Surveys - Under the community pharmacy contract in England and Wales, all contractors are now asked to complete an annual Community Pharmacy Patient Questionnaire.
    - Enquiry Form
  - Business & Finance
    - Finance & Leasing - The NPA offers loans for hire purchase or leasing.
    - Clearing House - The NPA offers a free service to members offering a cost effective and reliable way to settle your bills for suppliers, PAYE and utilities.
  - Promoting Your Pharmacy
    - Promoting pharmacy services
    - Direct Marketing - Guidance for conducting a direct marketing campaign.
    - Ask Your Pharmacist campaign 2009
      - Details
    - Ask Your Pharmacist campaign 2008
      - Details
    - Ask Your Pharmacist campaign 2007
      - Details
    - Building Customer Loyalty - Things to think about when considering a customer loyalty scheme.
    - Online Marketing - Advice on developing an online marketing plan.
    - Email Marketing - Advice on how to get started with email marketing.
    - Social Media - What Is Social Media? It is a phrase that is now widely used but many people do not fully understand what social media actually means or what types of websites are classed as social media websites.
    - Media Support
      - Interviews - Advice on how to prepare for a tv and radio interview.
      - Press Releases - Advice on how to prepare a press release.
    - Ask The NPA
  - EPS and Information Governance
    - Electronic Prescription Service (EPS) -
      Release 2 of the Electronic Prescription Service is gradually being rolled out in England.
    - Information Governance - IG is about governing, looking after and being responsible for patient information. This page provides information on what you need to do.
  - Meet the team
  - Pre-registration placement -
    Recruit your ideal Pre-regsitration trainee pharmacist.
  - Pre-registration Trainee Pharmacists
    - Work Placement
  - Ask The NPA
    - Contact us - Contact us - a directory containing useful telephone numbers for contacting the NPA.
- Resources
- Education & Training
  - Continuing professional development
    - What is CPD?
      - Understanding the changes to the GPhC CPD rules -
        Do you understand the changes to the GPhC CPD rules and framework for CPD that came into force on 2 July 2011?
  - Why Is Training Important? - Why is training important? NPA Education & Training provides the best level of training for pharmacy owners and their staff.
  - NPA pharmacy training courses - Pharmacy training courses available in the UK to pharmacy, pharmacists, dispensing assistants and pharmacy technicians. NVQ level 2 and 3 qualifications from the National Pharmacy Association an accredited training provider.
  - What course is right for me?
    - Healthy Living Champion course
    - Medicines Counter Assistant
      - Pharmacy Interact - The NPA's Pharmacy Interact training course is for medicine counter assistant's. The course provides essential knowledge required to work in a pharmacy as a counter medicines assistant.
      - Interact Plus - The NPA's Interact Plus training course is for medicine counter assistant's. The training course provides knowledge about some of the most important body systems and how over the counter medicines work on these systems.
    - Dispensary Assistant
      - Introduction to dispensing practice and stock control - The NPA's Introduction to dispensing practice and stock control course is for dispensary assistants. This short course is accedited by the GPhC.
      - Accredited Dispensary Assistants Course (ADAC) - The NPA's Accedited Dispensary Assistants Course (ADAC) is for Dispensary Assistants. The course is accredited by the GPhC and meets the minimum training requirements.
      - Drug Tariff online course - Drug Tariff online. This interactive course is suitable for pharmacists,preregistration trainee pharmacists, pharmacy technicians and dispensary staff.
    - Pharmacy Technician
      - Knowledge Based Qualification for the NVQ3 (QCF) Diploma in Pharmacy Service Skills
      - Accuracy in dispensing (AID) course - The NPA's accuracy in dispensing course (AID) is for pharmacy technicians. The course is based on the nationally agreed framework for checking technicians.
      - Drug Tariff online course - Drug Tariff online. This interactive course is suitable for pharmacists,preregistration trainee pharmacists, pharmacy technicians and dispensary staff.
      - Law and Ethics online course - Law and ethics course. This interactive course is suitable for pharmacists,preregistration trainee pharmacists, pharmacy technicians and dispensary staff.
    - Pharmacy Undergraduate students - This new training course has been developed to provide pharmacy employers with a structured training programme for pharmacy undergraduate students working in their pharmacies, whether this is during summer holidays or as a part time/weekend employee.
    - Pre-registration Trainee Pharmacist
      - Supporting Self Care - The NPA's Support self care course is for pre-registration trainee pharmacists and pharmacists.
      - NPA Residential Pre-registration Trainee Pharmacist Training Programme - The NPA's Residential pre-registration trainee pharmacist training programmes is pre-registration students.
      - Business Management Course - The NPA's business management course is for pre-registration students and pharmacists, pharmacists returning to practice or senior support staff.
      - Drug Tariff online course - Drug Tariff online. This interactive course is suitable for pharmacists, pre-registration trainee pharmacists, pharmacy technicians and dispensary staff.
      - Law and Ethics course - Law and ethics course. This interactive course is suitable for pharmacists,preregistration trainee pharmacists, pharmacy technicians and dispensary staff.
    - Pharmacist
      - Pre-registration tutor training day - The NPA's pre-registration tutor training day is for pharmacists who take on pre-registration trainee pharmacists.
      - Business management course - The NPA's business management course is for preregistration students and pharmacists, pharmacists returning to practice or senior support staff.
      - Supporting self care - The NPA's Support self care course is for preregistration trainee pharmacists and pharmacists.
      - Medicines In Care Homes - The NPA's Medicines In Care Homes training course is a pack written for pharmacists to deliver training to care home staff.
      - Drug Tariff online course - Drug Tariff online. This interactive course is suitable for pharmacists, preregistration trainee pharmacists, pharmacy technicians and dispensary staff.
      - Law and Ethics course - Law and ethics course. This interactive course is suitable for pharmacists,preregistration trainee pharmacists, pharmacy technicians and dispensary staff.
  - NPA Training Seal - The NPA training seal is the gold standard in the field of community pharmacy training.
  - Application Form
  - Meet The Team - Meet the team you will be speaking to when you enrol on any of our courses.
  - Course Questionnaires
  - Enquiry Form
- Sales
  - Webshop
  - Supplier Partners
    - Banking and Loans
    - DX prescription delivery
    - Vigitrust -
      Does your pharmacy process, store or transmit credit card data?
    - Pharmacy website service -
      A low cost service to build a website.
    - General services suppliers
    - Pharmacy essentials - A list of NPA approved suppliers including: CRT, methameasure, CFEP UK surveys.
    - Pharmacy transfer agents
- Insurance

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