To support the implementation of the Minor Ailment Service (MAS), a core component of the community pharmacy contract in Scotland, the NPA has produced a resource to help NPA members and their support staff to facilitate the registration of patients for the service.
The briefing sheet for your support staff which contains the aims and objectives of MAS, the possible roles of support staff, the registration process and care provision requirements for pharmacists to use to explain their service to their staff.
Key steps/top tips for support staff to use. This is designed to be a quick reference guide for members of your team to identify eligible patients and obtain relevant details required to register patients for this service.
These resources can be used as an ‘aide memoire to give a consistent message about the Minor Ailment Service to staff and patients alike. Please click on the link below to download the New community pharmacy contract in Scotland:
For more information contact Janice Oman on 07538 192588 or j.oman@npa.co.uk.
