Electronic Prescription Service (EPS)

EPS

Release 2 of the Electronic Prescription Service is gradually being rolled out in England.  The key features of Release 2 are:

  • The prescriber authorises the prescription using a digital signature
  • The legal entity is the electronic prescription
  • Patients can nominate their chosen pharmacy
  • Claims are sent electronically to NHS Prescription Services

The implementation of the electronic prescription service (EPS) presents an enormous logistical challenge; and in recognition of that its deployment in England has been phased over time. In order for the service to operate, primary care prescribing and dispensing IT systems in England will need to be upgraded and connected to the service. Users will need to be registered to operate the service, issued with smart cards to give them access and be trained to enable them to utilise the service to its full potential. Patients will need to be aware of the changes and the additional benefits offered by the new service.

GP surgeries can only use EPS once they have a software upgrade from their system supplier, and the PCT has received authority from the Secretary of State to authorise electronic prescriptions. Pharmacies are free to use EPS as soon as they have received the software upgrade from their system supplier. Of course most pharmacies will see few EPS Release 2 prescriptions until their local PCTs have authorised the surgeries to start using the system.

Progress with rollout has been slow, but we would advise members to, at the very least, familiarise themselves with their PMR supplier’s and local PCT’s planned timetable for rollout.

PCT rollout

Before authorising GP practices to use Release 2 of EPS, PCTs have to apply for Secretary of State approval. Once a PCT has this approval, it has the ability to rollout Release 2 in line with local plans.

List of PCTs that have secured Secretary of State approval (click for full list)


The Department of Health has announced that the PCT approval process has been suspended. This is because the actual uptake of EPS is currently so low. So after 1 May 2011, there is likely to be a significant period before other PCTs are given approval to rollout EPS.

PMR rollout

The following PMR systems have received authorisation from Connecting for Health to upgrade their customers to EPS Release 2:

  • AAH Proscript Link
  • Cegedim Pharmacy Manager
  • Cegedim Nexphase
  • Helix Health QicScript PMR
  • Lloyds CoMPASS
  • RX Systems Proscript
  • Positive Solutions Analyst

Updated information on the progress of other PMR systems is available at:

http://www.connectingforhealth.nhs.uk/systemsandservices/eps/library/stats/dismay12.pdf

Further information

IT troubleshooting guide

Connecting for Health has produced a brief IT troubleshooting guide, which can be tailored with individual contact details:

Download the IT troubleshooting guide

EPS service availability updates

You can register to receive text or email alerts when there are incidents affecting the central components that support EPS. This includes EPS itself, the Personal Demographics Service (PDS) and the Spine. 

Simply download and complete the NHS CFH service incident alert request form and email it back to cfh.servicebridge@nhs.net and NHS CFH will send you an alert when the component is unavailable and again when normal service is resumed.

System architecture

If you want to understand a bit more about how EPS works, a plan of the various components of EPS is available at:

http://www.connectingforhealth.nhs.uk/systemsandservices/eps/prescribing/business/components 

EPS Bulletin

Connecting for Health has published a bulletin about EPS:

http://www.connectingforhealth.nhs.uk/systemsandservices/eps/news/epsbulletin/srospecial2012.pdf

    EPS Release 2 Deployment Map

This Electronic Prescription Service Release 2 deployment planning tool identifies every GP practice, community pharmacy and dispensing appliance contractor (DAC) in England. The information is provided to assist primary care trusts, GP and community pharmacies and their IT system suppliers to plan the deployment of Release 2 of the Electronic Prescription Service.

 

Business continuity and business change guidance documents are being developed by the NPA Pharmacy Services department and will be available shortly. The guidance will include advice on implementing EPS in your pharmacy and also provide practical points on dealing with any EPS service failures.

An EPS Starter Pack containing nomination forms is available to order from the NPA Sales department at 0844 7364199.

Please call the NPA Pharmacy Services department on 0844 7364201 for advice relating to EPS.