I can't find what I am looking for?
The search engine looks for exact matches for each word in the text you are searching for; the first thing to do is check that your spelling is correct (especially when searching for things like proper names).
The predictive text looks at the page title and keywords and phrases we have entered against a page. If you are looking for something that you have seen before on the site try entering the page title.
The search may not return any results for words or terms that you are entering and this could be because we do not have the pages or resources on the website. If you believe that there should be results returned please contact us at firstname.lastname@example.org.
If you are searching for medicine related information you will need to go into ‘IRIS’ the NPA’s information database and use the search inside this application: www.npa.co.uk/IRIS.
If you are searching for items available via our webshop please visit www.npasales.co.uk.
Why do the search results include irrelevant results?
All the results that are returned by your search will contain the text you searched for somewhere on the page on our site, for example the search will be returning results for all words you have entered; ‘responsible pharmacist’ the search will look for text on the page containing both of these words and return all pages containing them.
You can avoid this happening by searching for an exact phrase. You can search for an exact phrase by enclosing it in double quotation marks.
For example, you might search for:
This search would return all the records containing the words "responsible" and "pharmacist", but not necessarily together.
If you searched for:
the search would now only return records containing the exact phrase "responsible pharmacist”.