9th Floor 3 Hardman Street, Manchester, M3 3HF

Tel: 0330 818 7415   info@hashealth.com  

 

 

 

Company Summary:

HasHealth provides an end-to-end, medical-grade virtual healthcare solution that allows pharmacists to schedule, manage and communicate with patients easily online.

How can you help our members?

HasHealth software easily integrates with any website and allows pharmacists to manage appointment schedules, click & collect prescription services, communications, and payments all in one place.

By digitalising daily workflows, pharmacists can reduce time spent on admin work, so they can spend more time on what really matters – caring for their patients.

HasHealth allows you to:

  • Manage your virtual and in-clinic appointments
  • Seamlessly accept online payments
  • Offer remote video consultations with and share documents with patients
  • Introduce new services to expand to attract new and existing patients
  • Stay in touch with patients via email and SMS
  • Arrange vaccination appointments based on pharmacist availability and vaccine supply
  • Automate wait lists for vaccination services so patients can register in advance
  • Offer pre-screening questionnaires for appointments to reduce time spent filling in forms during appointments and increase patient privacy

 

What support is provided?

HasHealth’s dedicated Customer Success Team are on-hand to help with the onboarding process and provide continuous support.

During the onboarding process, HasHealth provides:

  • Online training
  • Recorded video tutorials
  • Q&A session, if needed
  • Account creation & activation
  • Service creation
  • Booking widget set up

HasHealth also provides continuous first and second-level technical support during standard support hours i.e. Monday to Friday, 9:00 to 17:00. Out-of-hours support is provided on a best efforts basis too.

Periodic maintenance will also be provided to ensure the continued integrity of the platform and services. This includes:

  • Database maintenance
  • Network maintenance
  • System fail-over testing
  • Preventative system maintenance
  • Scheduled new versions and maintenance releases

To ensure all HasHealth clients receive exemplary customer care, each client has a dedicated account manager.

What can you offer our members as added value?

When you partner with HasHealth, you gain access to:

  • A unified experience: HasHealth software seamlessly brings essential features together in one place, so there’s no need to waste time toggling between various applications
  • A “service-first” approach: HasHealth has the agility to adapt to changes in technology and customer expectations, unlike legacy dispensing applications where services are an add-on. Services are the core offering of HasHealth software
  • A fully B2B product: HasHealth software is exclusively marketed to businesses, so you are provided with the tools to nurture and maximise your patient relationships
  • Monthly newsletters, packed with valuable industry insights and articles
  • Continuous support from a dedicated Customer Success Team and account manager

Are there any helpful resources for our members to use or download?

NPA members can access:

  • A discounted plan versus HasHealth retail offering
  • A dedicated account manager for NPA members
  • Input via the assigned NPA representative to the Product Roadmap
  • 3 dedicated webinars per year for NPA members
  • Regular blog articles and newsletters providing digital tips and pharmacy industry insights

Cost to members:

HasHealth software packages are offered at three different tiers, so you only pay for the features that your pharmacy needs:

  • Basic: £24 per location per month, billed annually
  • Pro: £48 per location per month, billed annually
  • Pro+ £60 per location per month, billed annually

In addition, as an NPA member, you have exclusive access to an impressive 15% discount on any plan above the Basic plan.

 

Contact Us:

 

Testimonials:

“Clinical services are an important part of what we do as a community pharmacy but implementing them is not always straightforward. It requires a lot of information gathering from the patient and managing appointment slots with pharmacists’ availability. HasHealth has been integral to enabling us to overcome these challenges” –Lisa McLaughlin, Adrian Dunne Pharmacy