England: Community Pharmacist Consultation Service (CPCS) NPA resources – are you prepared?

Community Pharmacist Consultation Service (CPCS) NPA resources

The NHS Community Pharmacist Consultation Service (CPCS), which goes live on Tuesday 29 October 2019, introduces an expanded clinical role for local pharmacists and offers faster access to care for patients, allowing “same-day” consultation with a pharmacist, either by telephone or face-to-face, for minor illnesses or urgent medicines supply by calling NHS 111.

Community Pharmacist Consultation Service (CPCS)

NHS England & NHS Improvement (NHSE&I) has produced an Advanced Service Specification and CPCS toolkit for pharmacy staff; pharmacy contractors who wish to provide CPCS must ensure they, and relevant (appropriately trained) members of the pharmacy team, have fully read and understood the content of both of these documents prior to providing the service.

CPCS pack launched

To support our members in implementing this key service, we are pleased to announce the launch of the CPCS pack containing the following resources to support members in delivering the service:

  • CPCS: Key points
  • CPCS: Urgent medicine supply
    • Standard operating procedure (SOP)
    • Legal requirements
    • Practical guidance
  • CPCS: Minor illness/low acuity
    • Red flag factsheets – cough, fever in children, sore throat
    • Sepsis overview

Coming soon

NPA support: resources and webinars

The NPA has produced a number of resources to support its members to safely and effectively deliver CPCS. Furthermore, all of our resources to support members in delivering the requirements of the new Community Pharmacy Contractual Framework (CPCF), including the CPCS and the Pharmacy Quality Scheme (PQS) can be accessed here.

You can also access a series of webinars to support deliver of the new CPCF requirements, including one focusing on emergency supply regulations, here.

 For further information please contact the NPA Pharmacy Services team on 01727 891800 or email at:  pharmacyservices@npa.co.uk.


Funding cuts – are you prepared?

The Department of Health’s community pharmacy funding ‘final package’ presents a significant challenge to community pharmacies across England.

To help members cope with the forthcoming changes, the NPA has launched a new webpage dedicated to the funding package called “The Pharmacy Imposition”. Designed as a ‘one-stop shop’ on the funding cuts, it contains everything you need to know about the implications for your pharmacy, and what you can do to improve your business, maximise income and thrive.

Included on the page are links to a suite of new NPA resources to help NPA members to understand the funding cuts and what to do about them. Our new resources will guide you through:

An overview of the funding cuts

  • Where the cuts are being applied
  • How the cuts will affect your income

Eligibility criteria for the Pharmacy Access Scheme and the review process

  • How the payments work
  • Who is not included
  • How and where to apply (NHS England will be accepting applications between 1 November 2016 and 28 February 2017)
    • It is important members fill out the application form accurately to ensure they have the best possible chance for the review application to be accepted

How to attain ‘quality points’ as part of the quality payments scheme

  • Includes a comprehensive table with information on how to achieve the gateway and quality criteria
  • Includes all the tools available to help members to start accumulating the points

Case studies – covers different pharmacy scenarios

  • How the funding cuts can affect the income from providing NHS Essential Services
  • How a pharmacy can boost its income

Staff engagement

  • Assigning roles to individuals and linking these roles to meet the gateway and quality criteria
  • Setting clear objectives and expectations

Frequently asked questions received by the Pharmacy Services team

The NPA will continue to update these resources accordingly over the coming weeks and months.

We invite you to actively post your thoughts and questions below.