Latest COVID-19 FAQs

To help members find answers to common questions on operating in the COVID-19 Pandemic the NPA has put together FAQs which will be updated daily

Read through the latest Business continuity guidance to help pharmacies in the light of coronavirus (COVID-19)

NPA Webinars

Watch past webinar recordings on key topics related to the Coronavirus outbreak


Search topics below for NPA guidance and support

National guidance below is updated regularly as the situation changes.

Country specific news and resources are also available for NPA members in:

England, Scotland, Wales and Northern Ireland 


Latest news stories (COVID-19 testing, funding, furlough, pharmacy stories hub, PDM, domestic abuse, PPE supplies, EpiPen, Vitamin D, pharmacy video)

Latest Superintendent updates (vaccination programme, patient safety, claiming payments)

NPA Pharmacy Coronacasts

Regulatory guidance (MHRA, GPhC, PSNI)

Business support and guidance (financial aid, business continuity, job retention, ID cards)

Employment advice and resources (Health & safety, employment law, latest news, advice hub)

NPA Asks of government

NPA Insurance

NPA coverage in the media (BBC, ITV, Sky, The Times, Mirror, BBC Radio and more)

NPA Business partner support  (Printvision, Abbey distribution, Hutchings Accountants, Lloyd’s bank, Locate a Locum, Wordsmith)

Clinical support  (controlled drugs, medicine supply, patient safety, drug alerts, chloroquine and hydroxychloroquine)

Training you and your staff (pandemic guides, volunteers, delivery drivers)

Protecting you and your staff (patient safety, testing, PPE, infection control, mental health)

Advice to patients and the public (social distancing, isolation, shielding, symptoms, domestic abuse)

Wellbeing & Mental Health

Managing student pharmacists


Search for a resource

Contact us



Regulatory Guidance

Read the latest guidance from the GPhC, MHRA, and PSNI

NPA Insurance

NPAI have provided the following responses to the most common asked questions in relation to COVID-19

Free HR Advice and resources for NPA members

Access valuable employment law advice from the Employment Advisory Service

NPA coverage in the media

During this crisis, the NPA’s press office is helping to safeguard the interests of the community pharmacy sector in the media and ensures the voice of NPA members’ is well represented.

NPA Asks of Government

Community pharmacies are in the frontline of the response to Covid-19. Read the NPA's ask of Government during this crisis.

Business Partner Support

Access support from NPA recommended business partners during the COVID-19 pandemic.

Advice to patients and the public

Read the latest NPA advice that members can communicate to their patients and the public around social distancing, domestic abuse, symptoms and more

Contact us for advice and support

For any queries, contact us below

Useful external resources

Read further information and advice from the UK government and the WHO on the coronavirus pandemic