Public Health England (PHE) has published a set of posters to download and display in your pharmacy to direct patients who think they could be infected with coronavirus (COVID-19). The posters should be visible to people seeking to enter the pharmacy.

Current UK Situation
As of 26 February 2020, a total of 7,132 people in the UK have been tested, of which 7,119 were confirmed negative and 13 were confirmed positive. Click here for the most up to date information on the situation in UK

  • For members in Scotland, Wales and Northern Ireland and for further resources please scroll to the bottom of the page.

NPA Advice to all members

Advice to patients and the public

Immediately self isolate and call NHS 111 if:

  • You have travelled to Wuhan or Hubei Province in China, Iran, Daegu or Cheongdo in the Republic of Korea or any Italian town under containment measures in the last 14 days (even if you do not have symptoms)
  • You have travelled to Cambodia, other parts of China, Hong Kong, Italy: north (not under containment measures), Japan, Laos, Macau, Malaysia, Myanmar, other parts of the Republic of Korea, Singapore, Taiwan, Thailand or Vietnam in the last 14 days and have a cough, high temperature or shortness of breath (even if it’s mild)
  • You have been in close contact with someone with confirmed coronavirus.

If you meet this criteria, DO NOT go to a GP surgery, community pharmacy or a hospital.  Stay at home and call NHS 111/NHS Direct Wales/ NHS 24 111 (if you are in Northern Ireland call your GP)

For further advice and guidance click here

Use of masks

  • ONLY wear masks if they are taking care of someone with suspected COVID-19 infection or if they themselves are coughing, sneezing and have difficulty breathing
  • ALWAYS use masks in combination with hand-hygiene and other preventative measures
  • KNOW how to correctly put on, use, take off and dispose of a mask

What is the virus?
Coronavirus (COVID-19) is a respiratory illness that has not been previously seen in humans. Coronaviruses are a large family of viruses and there are several known coronaviruses that infect people and usually only cause mild respiratory disease, such as the common cold. However, at least two previously identified coronaviruses have caused severe disease

What are the symptoms?

– Fever                                      – Headache
– Cough                                    – Muscle pain
– Tightness of the chest        – Dyspnoea (difficulty in breathing)
– Sore throat                            – Pneumonia
– Nasal congestion                 – Severe respiratory syndrome
– Malaise

Methods to
prevent the transmission of respiratory viruses

Frequently clean your hands by washing your hands with soap and water or by using an alcohol-based hand rub product like a gel
When coughing and sneezing, use a tissue or if caught without cover your mouth and nose with a flexed elbow
(when the tissue is used, discard it immediately into a closed bin and clean your hands as above)
Avoid close contact with anyone that is coughing, sneezing and has a fever, and maintain at least 1 metre (3 feet) distance
Avoid touching your eyes, nose and mouth
If you have fever, cough and difficulty breathing, share information about any recent travels with NHS 111/NHS Direct Wales/ NHS 24 111 (people in Northern Ireland should contact their GP)
If you have mild respiratory symptoms and no specific travel history, carefully follow the precautions listed above and ensure that you stay at home until you recover
Avoid eating animal products that are not thoroughly cooked
Avoid direct contact with live animals or surfaces in contact with animals when visiting live markets situated in areas where cases of the novel coronavirus have been confirmed

HR Advice
NPA members are advised to seek appropriate employment law advice from the NPA Employment Advisory Service, Ellis Whittam.  This is a free service available to NPA member as part of your membership

Ellis Whittam contact details:
Telephone — 0330 123 0558 — please provide your NPA membership number to the advisor
Email — (please include your NPA membership number in the email)
Website —