Accuracy checking for dispensers

Designed to enable dispensers to undertake accuracy checks on dispensed prescription items competently in line with the pharmacy’s own SOPs.

Medicines counter and dispensing course

This new course combines the two well-established popular NPA accredited courses for medicines counter assistants and dispensing assistants into one.

Healthy Living Champion course

Invaluable course for all pharmacy employees supporting the Healthy Living Pharmacy initiative.

Health Champions are members of the pharmacy team who will provide customers with advice on health and wellbeing within the communities they serve, providing information and signposting the public to pharmacy services or other NHS services that will help them to adopt healthier lifestyles. Who is this course suitable for? Pharmacy staff that interact with patients and customers and are therefore well positioned to support members of the public with health messages. Enrol on this course Benefits of this course The investment in support staff to undertake this essential role is critical to help the pharmacy business thrive Increased public awareness of community pharmacy and wellbeing services Opportunity to maximise professional fees and other pharmacy income as a result of increased footfall Enhances credibility of pharmacists and pharmacy services with other healthcare professionals as well as the public The cost of training includes all course material, RSPH MCQ assessment, certificate, and badge Our dedicated team of experts is on hand to support you throughout the course Learning outcomes The course consists of 4 modules followed by multiple choice question (MCQ) assessment under exam conditions. The course covers: Module 1 – Health & health inequalities Module 2 – Effective communication Module 3 – Promotion of health & wellbeing Module 4 – Impact of behaviour change in health & wellbeing The Applied Award is a follow-on module from the Healthy Living Champion Course.…

Dispensary assistant course

Mandatory GPhC accredited course for all staff undertaking dispensing activities and progressing to pre-registration technician training.

  Enrol onto this course   Upon successfully completing this course, within 15 months of enrolment, you have the opportunity to transfer directly on to Module five of the NVQ Level 3 in Pharmacy Services course for pharmacy technicians, at a reduced price. Who is this course suitable for? Dispensing staff Relief dispensers Medicines counter assistants Benefits of this course Accredited by the GPhC as meeting the minimum training requirements for individuals involved with the dispensing process Provides Dispensary Assistants with the skills and knowledge relating to legal aspects and procedures within the dispensary Upon successful completion of this course (within 15 months of enrolment) students can transfer directly onto module five of the of the NVQ Level three in Pharmacy Services course at a reduced price Our dedicated team of experts are on hand to support you throughout the course Learning outcomes The course is divided into four Modules covering: Introduction to dispensing and stock control Pharmacy practice and procedures Law and ethics The Drug Tariff All four Modules will be provided together along with multiple choice questions. Assessment The estimated study time to complete each module is 20 hours. This can be divided to suit the learner and the pharmacy.…

Questioning & Listening Skills

Learn how to utilise powerful questioning techniques and actively listening to others.

Non-Verbal Communication

Learn how to understand non-verbal messages and use various techniques for understanding others and being understood clearly.

Unlocking Your Potential

Learn how to identify your stengths better to be able to manage your time, energy and personal effectiveness more successfully.