BTEC Diploma – principles and practice for technicians

This Level 3 course replaces the previous QCF/NVQ Diploma course and meets the new GPhC initial Education and Training Standards for pharmacy technicians.

Accuracy checking for technicians

Provides the qualification to enable experienced pharmacy technicians to carry out the final accuracy check on pre-approved prescriptions.

Accuracy checking pharmacy technician workbook

This workbook is aimed at refreshing the knowledge of accredited accuracy checking pharmacy technicians (ACPTs).

Healthy Living Champion course

Invaluable course for all pharmacy employees supporting the Healthy Living Pharmacy initiative.

Health Champions are members of the pharmacy team who will provide customers with advice on health and wellbeing within the communities they serve, providing information and signposting the public to pharmacy services or other NHS services that will help them to adopt healthier lifestyles. Who is this course suitable for? Pharmacy staff that interact with patients and customers and are therefore well positioned to support members of the public with health messages. Enrol on this course Benefits of this course The investment in support staff to undertake this essential role is critical to help the pharmacy business thrive Increased public awareness of community pharmacy and wellbeing services Opportunity to maximise professional fees and other pharmacy income as a result of increased footfall Enhances credibility of pharmacists and pharmacy services with other healthcare professionals as well as the public The cost of training includes all course material, RSPH MCQ assessment, certificate, and badge Our dedicated team of experts is on hand to support you throughout the course Learning outcomes The course consists of 4 modules followed by multiple choice question (MCQ) assessment under exam conditions. The course covers: Module 1 – Health & health inequalities Module 2 – Effective communication Module 3 – Promotion of health & wellbeing Module 4 – Impact of behaviour change in health & wellbeing The Applied Award is a follow-on module from the Healthy Living Champion Course.…

Questioning & Listening Skills

Learn how to utilise powerful questioning techniques and actively listening to others.

Building Rapport Quickly

Establish how to initiate a conversation by building and maintaining rapport with others.

Unlocking Your Potential

Learn how to identify your stengths better to be able to manage your time, energy and personal effectiveness more successfully.

Leadership training for Healthy Living Pharmacy

Provides delegates with the inspiration and tools to successfully deliver the Healthy Living Pharmacy initiative.

Who is this course suitable for? Leadership training is suitable for pharmacists, pharmacy technicians or anyone with management or supervisory responsibilities in pharmacies. Learning outcomes Participants are presented with a certificate at the end of the session which can be counted towards continuing professional development (CPD). Leadership training covers the following: Changes in pharmacy and the direction of travel What you need to know about Healthy Living Pharmacies The role of Healthy Living Champions General Pharmaceutical Council (GPhC) standards and NHS requirements Qualities seen in great leaders and how this relates to pharmacy Understanding the employment laws Change management The ability to build strong relationships How to build a great team – lead, motivate, delegate, develop self and others Communication How to give feedback How to manage a conflict situation Group work, examples and action plans Leadership training dates HLP Leadership training date – Thursday 17 January 2019 To speak to one of our team for more information please call the NPA Pharmacy Services team on 01727 891800 or email …