BTEC Diploma – principles and practice for technicians

This Level 3 course replaces the previous QCF/NVQ Diploma course and meets the new GPhC initial Education and Training Standards for pharmacy technicians.

The Role and Responsibility of the Manager

Learn the essential areas of management responsibility and what is required to build personal skill levels to ensure success.

Moving from Colleague to Manager

Learn how to navigate the challenges of moving from being part of a team to now being that team’s manager.

Driving the Change Process

Learn how to stimulate powerful change and understand the effect it has on those around you.

Creating a Positive Climate

Learn how positivity can improve workplace performance and how to overcome negativity

Can do attitude – Championing Business Change

Learn how to behave during change and how to implement a successful change strategy