BTEC Diploma – principles and practice for technicians

This Level 3 course replaces the previous QCF/NVQ Diploma course and meets the new GPhC initial Education and Training Standards for pharmacy technicians.

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The Role and Responsibility of the Manager

Learn the essential areas of management responsibility and what is required to build personal skill levels to ensure success.

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Moving from Colleague to Manager

Learn how to navigate the challenges of moving from being part of a team to now being that team’s manager.

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Driving the Change Process

Learn how to stimulate powerful change and understand the effect it has on those around you.

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Creating a Positive Climate

Learn how positivity can improve workplace performance and how to overcome negativity

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Can do attitude – Championing Business Change

Learn how to behave during change and how to implement a successful change strategy

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