NPA Online Pharmacy Services Discussion Forum

The NPA has already hosted three successful Online Pharmacy Services Group forums, led by NPA board member and Chair of the Membership Committee Jay Badenhorst.

The valuable feedback provided by attendees at these forums, led to the NPA creating a hub for members providing online services where resources tailored for online pharmacies are published. At this forum, you’ll hear from the NPA’s Legal Counsel (Alex Buchanan) and Head of Advice & Support (Jasmine Shah) about common risks, recent claim examples and actions you can take to safeguard your business. We will cover: Opioids supplied online Sale of codeine linctus Private prescriptions for treatment of gender dysphoria GPhC Enforcement Disability discrimination claims Data breach claims We have also invited two NPA Business Partners to share more about their services and how they can support you to grow your business income. Clynxx Clynxx is the UK’s official private advanced electronic prescription system. Increase your revenue by accepting FreeRx® (digital private prescriptions) tokens. No sign up is required, just click the ‘View FreeRx Token’ link and you can retrieve electronically signed private prescriptions, removing the need for paper. NPA Member benefit: FREE to join as a local delivery partner who can receive prescriptions directly from private prescribers Improve cashflow with instant private prescriptions revenue Reduce your business carbon footprint by accepting digital prescriptions, saving forests that sustain life Find out more about Clynxx here.…

NPA Online Pharmacy Services Group – take control of the digital landscape

It’s no secret that the internet is providing customers far more choice when it comes to how, and where they get their healthcare.

That’s why it’s so important for those pharmacies who provide an online service to be doing everything they can, to maximise their digital offering and get the right help and advice in doing so.

By being part of the NPA’s newly formed Online Pharmacy Services Group, you can have your say in the support that the NPA provides and also help influence national policy in this area. We want to help you operate efficiently, integrate more fully with other health services and give patients the best possible experience of online pharmacy services. What are the issues that crop up when you provide online pharmacy services? What further support would you like to see? What is a good example of best practice for NPA members to easily follow? All these questions and more will be discussed led by NPA board member and Chair of the Membership Committee Jay Badenhorst. Speakers at the upcoming event include: • Lynda Scammell, Senior Policy Manager for the MHRA, who will talk about regulatory matters concerning online supply of medicines. • Dr Aalok Shukla, CEO of Instant Dentist, who will speak about how pharmacies can differentiate themselves by going live with in-store digital dentist services and gain new revenue streams through digital dental consultations and new private prescriptions. • Nigel Baker, Managing Director at The Pharmacy Centre, who will shed light on how independent pharmacies can compete online with the UK’s largest pharmacies, without needing the same degree of resourcing that this would normally involve.…

Scottish NPA Member Forum

Scottish NPA members, superintendents and managers are cordially invited to join in this popular informal discussion forum to highlight current areas of development in community pharmacy practice.

In December we will hear from NPA Learning and Development how the NPA can support you increase your staff capacity with no cost using the new Kickstart scheme. We will also update on COVID-19 developments and the impact of Brexit including the Falsified Medicines Directive. What to expect: The NPA Lead for Learning and Development will explain the benefits and support of the Kickstart programme delivered by the NPA/Reed The NPA Policy manager will lead a discussion on how to prepare your business for when the UK leaves the EU We would like to hear how your organisations are managing in the current times and how you would like the NPA to support your team About the Kickstart scheme The Kickstart scheme enables Government to fully fund you to provide a six-month, 25 hour a week, work placement for young people aged 16-24 who are claiming Universal Credit. The NPA can support you, in collaboration with Reed, to apply for the funding, source and employ a suitable Kickstarter candidate. Training for GPhC accredited level 2 training including Medicine counter assistant and Delivering medicines safely and effectively courses are included at no cost to your business.  …

NPA Virtual Member Forums – Northern Ireland September

Preparing for flu vaccinations and update on NPA staff training

The NPA would like to invite you to discuss with other NPA members in Northern Ireland, how to prepare for the upcoming flu vaccination season. We would also like to show you what NPA support is available to your teams and hear your thoughts on how best to develop further resources for our local members. The webinar will: Give you an update on the latest NPA resources developed for vaccination services and upcoming resources and support Introduce you to a flu vaccination service implementation guide developed by the NPA Share the support available from the NPA and risk assessment for vaccination services, both for your private and HSCB service Provide you with top tips on delivering vaccination services during the pandemic, by an NPA member with extensive experience with service delivery…

NPA Virtual Member Forums – Wales

We want your reflections…

• How has the COVID-19 crisis affected community pharmacy? • How well did community pharmacy respond? • What is going to be the “new normal”? It is already clear that the Covid crisis will change elements of all parts of the health system, and wider society, in the future. We are keen to gather the thoughts of our members on what the future holds as we move into the “new normal”. What needs to be stopped, started and continued for us to become more resilient? What is important to you, as you lead your businesses and teams to a new way of working and what are the potential opportunities? We are inviting you to participate in our virtual discussion forum for NPA members in Wales on: Tuesday 23rd June from 7.30 – 8.30pm We will be asking for your early reflections on the Covid crisis and how other changes in the primary-care eco-system, may affect us in community pharmacy. We will explore the key impact issues in terms of your people, your operations, your customers and your business resilience. This information will inform our discussions with local stakeholders and provide a platform to ensure that NPA’s members views as independent community pharmacy owners are reflected in plans for new ways of working.…

NPA Virtual Member Forums – Scotland

We want your reflections…

How has the COVID-19 crisis affected community pharmacy? How well did community pharmacy respond? What is going to be the “new normal”? It is already clear that the Covid crisis will change elements of all parts of the health system, and wider society, in the future. We are keen to gather the thoughts of our members on what the future holds as we move into the “new normal”. What needs to be stopped, started and continued for us to become more resilient? What is important to you, as you lead your businesses and teams to a new way of working and what are the potential opportunities? We are inviting you to participate in our virtual discussion forum for NPA members in Scotland on: Wednesday 3rd June, 7.30 – 8.30pm We will be asking for your early reflections on the Covid crisis and how other changes in the primary-care eco-system, may affect us in community pharmacy. We will explore the key impact issues in terms of your people, your operations, your customers and your business resilience. This information will inform our discussions with local stakeholders and provide a platform to ensure that NPA’s Scottish members views as independent community pharmacy owners are reflected in plans for new ways of working.…

NPA Virtual Member Forums – Northern Ireland

We want your reflections…

How has the COVID-19 crisis affected community pharmacy? How well did community pharmacy respond? What is going to be the “new normal”? It is already clear that the Covid crisis will change elements of all parts of the health system, and wider society, in the future.  We are keen to gather the thoughts of our members on what the future holds as we move into the “new normal”. What needs to be stopped, started and continued for us to become more resilient? What is important to you, as you lead your businesses and teams to a new way of working and what are the potential opportunities to develop some new models of care? We are inviting you to participate in our virtual discussion forum for NPA members in Northern Ireland on: Tuesday 2nd June, 7.30 – 8.30pm. We will be asking for your early reflections on the Covid crisis and how other changes in the primary-care eco-system, may affect us in community pharmacy. We will explore the key impact issues in terms of your people, your operations, your customers and your business resilience.  This information will inform our discussions with local stakeholders, including the CPNI/HSCB service development group.  It will provide a platform to ensure that NPA’s members views are reflected in plans for new ways of working and that your ideas will be captured to develop some new models of care.…

What needs to change in community pharmacy practice because of COVID-19?

Early reflections on how community pharmacy responded, and how the crisis could change practice.

Early reflections on how community pharmacy responded, and how the crisis could change practice. Community pharmacy responded valiantly to the Covid crisis and demonstrated what a vital role the network plays in the health of the nation. It is already clear that the Covid crisis will change elements of all parts of the health system, and wider society, in the future. NHS England has asked the NPA and other bodies to contribute to their thinking on what the future holds as we move into the “new normal”. What do we need to be restored and reformed in terms of our contract and our place in primary care? We are inviting NPA members to a series of virtual forums. You are invited to contribute to the NPA’s understanding of what is important to you, as you lead your businesses and teams to a new way of working and potential opportunity to develop some new models of care. We want to feed your voice directly into our submissions. We will be asking for your early reflections on the Covid crisis and how other changes, such as the increase in online GP consultations, may affect the community pharmacy service. Register your place now:…

NPA Member Forum – North West

These regular events are a great way to get valuable insight and actions for your business and professional success, as well as connect with your peers.

*Please note: In order to support our members and respond to their priorities, the NPA forum events for March 2020 have been postponed. This decision comes in response to member enquiries asking if the event is still going ahead due to the coronavirus situation and increasing urgent frontline requirement of pharmacy. We apologise for the inconvenience, and hope you will join us on the new date, once confirmed. We also plan to provide a pharmacy practice webinar this month, which will cover some key aspects relating to the coronavirus situation as well as  contract deadlines which cannot wait. We’ll share these details with you as soon as available, and hope that you can join us virtually. In the meantime, if you have any questions please contact our Advice and Support Team by email us at: pharmacyservices@npa.co.uk or call us on 01727 858687.   At the March Forum we’ll be covering: • Latest update on pharmacy practice • The local agenda from your LPC • Improving patient loyalty and engagement • Using your Healthy Living Champion proactively • Using digital efficiencies in your business We will be joined by Matt Harvey, CEO Liverpool LPC, as well as Adam Irvine, CEO of Community Pharmacy Cheshire & Wirral.…

NPA Forum – Midlands

These regular events are a great way to get valuable insight and actions for your business and professional success, as well as connect with your peers.

*Please note: In order to support our members and respond to their priorities, the NPA forum events for March 2020 have been postponed. This decision comes in response to member enquiries asking if the event is still going ahead due to the coronavirus situation and increasing urgent frontline requirement of pharmacy. We apologise for the inconvenience, and hope you will join us on the new date, once confirmed. We also plan to provide a pharmacy practice webinar this month, which will cover some key aspects relating to the coronavirus situation as well as an contract deadlines which cannot wait. We’ll share these details with you as soon as available, and hope that you can join us virtually. In the meantime, if you have any questions please contact our Advice and Support Team by email us at: pharmacyservices@npa.co.uk or call us on 01727 858687.   Join the NPA team at our next round of forums in March. At the March Forum we’ll be covering: • Latest update on pharmacy practice • The local agenda from your LPC • Improving patient loyalty and engagement • Using your Healthy Living Champion proactively • Using digital efficiencies in your business You’ll receive practical take-away advice which will help you to provide quality patient care whilst also protecting and growing your business income.…