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A NPA factsheet to provide information on safety issues related to provision of online pharmacy services and to help pharmacy owners/superintendent pharmacists take appropriate steps to ensure they are providing online pharmacy services safely and effectively, in line with the GPhC’s updated guidance.


A series of FAQs and answers about GPhC inspections and how to prepare for the inspections.


A new resource has been added to our package of GPhC inspection support resources to help NPA Members record errors and incidents.


All pharmacy staff should be suitably prepared to host a GPhC inspection at any time. This resource provides tips on how to prepare, how to host an inspector and how to respond to an inspection report.


This resource provides an explanation about the rating mechanism and some examples of what makes a 'good' pharmacy.


A list of resources available to support members comply with the GPhC standards.


Guidance resources on the standards pharmacists are required to meet as part of the five key principles of the GPhC inspection model.


A tool to help grade your pharmacies and identify ways in which you could improve your self-assessed grade.