COVID-19: Business Continuity Guidance / Continuity Pharmacy Services Plan

25th September 2020

Coronavirus (COVID-19) is a rapidly evolving public health situation. The Company Chemists’ Association and the National Pharmacy Association have worked together to produce guidance that all community pharmacy contractors can use as they consider how to maintain the provision of pharmacy services in their locality during the current pandemic crisis. It is our hope that by having a single set of principled guidance for all contractors, the networks across England, Scotland, Wales and Northern Ireland, will be better placed to work collaboratively in order to maintain the supply of essential medicines and services to the public.

Providing Pharmaceutical Care in Crisis Situations sets out the stages of a response to a crisis for individual pharmacies and for pharmacies working together. In some circumstances this could include the sharing of staff and stock, to maintain essential services.

In anticipation of a COVID second wave, this document updates guidance first published in the spring. It includes more details than the earlier guidance and there are versions for each of England, Scotland, Wales and Northern Ireland.