Archived on 28 February 2022 – this content has expired.

Disclosure Scotland Guidance for medicine delivery drivers

10th February 2021

To support the COVID-19 community pharmacy NHS medicine delivery service many members in Scotland are reviewing their pharmacy delivery services, or considering how to start medicine deliveries. The NPA has recently published a new prescription delivery poster, an SOP for the COVID-19 medicine delivery service, and are responding to queries on how to use the ProDelivery manager (PDM) system to support the service implementation. We have a PDM webinar on 25th Feb 7.30pm. The NPA has recently received several queries on the Disclosure Scotland process of applying for delivery driver checks.

The service level agreement for the new COVID-19 service stipulates that the pharmacy team member, even if temporary, requires a valid Basic or Standard Disclosure certificate. A basic Disclosure Scotland check includes information on any “unspent convictions” pertaining to the person.

Until the 25th March 2021, coronavirus response workers do not have to pay for Disclosure checks and their applications are treated with priority. To be considered a coronavirus response worker, the person must only need a disclosure because of their coronavirus work and their role must only exist in response to coronavirus such as the operation of the COVID-19 delivery service.

A coronavirus response worker can apply for free Basic Disclosure

A normal Basic disclosure is £25, applied for here

If you are considering volunteer delivery drivers please see NPA guidance

In line with new education and training requirements for pharmacy support staff announced by the GPhC in 2019, staff recruited by a pharmacy to deliver medicines from 1st October, 2020 must enrol onto a GPhC accredited training course as soon as is practical and within three months of commencing their role. For more information on NPA training to Delivery Medicines Safely and Effectively please see our flowchart that describes the training pathway for pharmacy staff who deliver medicines or view course information on NPA training for Delivering Medicines Safely and Effectively

Some drivers may already have a valid Disclosure Scotland certificate, or indeed an enhanced Disclosure Scotland certificate as required by the specification of requirements for the community pharmacy stoma service. The Dispensing and Supply of stoma appliances to patients in the community NHS Scotland service, stipulates that drivers delivering stoma products to a patients home should have an enhanced Disclosure Scotland certificate.  Enhanced Disclosures cost £25 and must be applied for by a registered body or through an umbrella body.


If you have any queries on the COVID 19: Community Pharmacy NHS medicine delivery service please contact