Northern Ireland uses Pro Delivery Manager to support volunteer medicines deliveries

23rd June 2020

Over 130 pharmacies in Northern Ireland are now live and ready to use the PDM system after a rollout that began on 19 June.

Many pharmacies across the rest of the UK are examining how PDM can add to the robustness of medicines delivery services during the coronavirus outbreak.

PDM was originally developed as a delivery tracking app for both Android and iOS. Its functionality now also matches volunteers in Northern Ireland to community pharmacies, to deliver medicines to shielded patients and those self-isolating without any social network to support them.

Among the benefits is that PDM helps ensure that deliveries are made to the right household, by monitoring GPS, and provides an audit trail for the pharmacy and HSCB to monitor deliveries.

Michael Guerin, NPA board member for Northern Ireland, said:

“We are pleased to have been able to work with Health and Social Care Board, to provide a solution that helps get medicines safely to some of Northern Ireland’s most vulnerable people.  Pro Delivery Manager is coming into its own during the coronavirus pandemic, and many more pharmacies are now using it for safe, auditable and efficient medicines deliveries.”

Joanne Morgan, Director at CDHN said: “We are delighted to see the integration of the Pro Delivery Manager into the Volunteer Delivery Scheme. With 250 pharmacies and 120 community groups registered and over 40,000 prescriptions delivered to date, this new feature will add a layer of added protection for everyone involved. The safe delivery of medication with fully vetted volunteers has always been our priority and the app will  undoubtedly help us continue to achieve that goal.”