Finding the right partners to help our members thrive
Trusted Partners
Value to members
Our NPA team have 40+ carefully vetted Trusted Partners who can support you with a variety of business functions so you can be assured that you are using a reputable, reliable and trusted supplier
Becoming an NPA Trusted Partner
We do our utmost to ensure our members have access to the most valuable services required within the pharmacy sector and that they are suitably safeguarded when engaging with any third party companies.
Application process
Submission - companies interested in becoming an NPA Trusted Partner submit their application.
Review - NPA team review the application, potentially suggesting follow-up questions to understand the company's offerings and how they align with NPA values and benefit members.
Discovery meeting
Invitation - selected companies are invited to a discovery meeting.
Presentation - the company presents its products and solutions to the NPA commercial team and other relevant experts, either face-to-face or virtually.
Due diligence
Evaluation - the NPA conducts a thorough evaluation to assess the risks and opportunities of the potential partnership.
Trust - ensuring that the company is reliable and aligns with the trust NPA members have in partners presented and recommended to them.
Agreement
Finalisation - A Trusted Partner agreement is drafted and sent out, detailing all agreed-upon marketing, communications, and commercial terms.
Nicholas Sullivan
Commercial Manager
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Nicholas Sullivan
Commercial Manager
Nick is a Commercial Manager at the National Pharmacy Association, supporting UK community pharmacies through strategic partnerships, commercial negotiations, and sector-strengthening initiatives. Helping members stay competitive and resilient in a changing healthcare landscape.
Rikta Desai
Trusted Partner Manager
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Rikta Desai
Trusted Partner Manager
Rikta is a Partnership Manager at the National Pharmacy Association, driving business development and partner growth. Focused on enhancing independent pharmacies through tailored solutions, new revenue streams, increase footfall, and build strategic market opportunities.
We have worked with The NPA for almost 20 years now, and it has been an invaluable collaboration for our business. Through our partnership, we gain access to over 3,000 independent pharmacies across the UK, which has expanded our reach and influence in the market. Their expert advice on the pharmacy sector, coupled with opportunities for media partnerships and event collaborations, has helped us build trust and increase customer referrals. The NPA truly understands the industry’s unique challenges and provides strategic and practical support. What sets The NPA apart is their professionalism and their commitment to our shared goals. They consistently deliver their services in a way that is considerate and tailored towards our business needs. The return on investment has been clear, and we believe that partnering with The NPA is worth every penny.
Anne Hutchings
Hutchings ConsultantsThe NPA have been an incredible partner to work with. Their team have a wealth of knowledge and contacts and have enabled our business to grow more quickly and provide a better service to community pharmacies.
Neal Patel
PharmsmartTrusted Partners 2025
