Delivery Drivers and the Prescription Delivery Service

20 Mar 2020

Pharmacists and their teams including delivery drivers have been added to the key worker list, and it is understood that in England, negotiations with PSNC are underway for the provision of payment to pharmacies.

Support for a more formal delivery  service is being consider, but in the meantime your professional indemnity insurance will cover volunteers to deliver urgent medications, in the case of emergency situations to support delivering to the elderly and other patients who are self-isolating and cannot get to the pharmacy or obtain their medication.

However, if volunteers intend on using their own vehicles they will need to check they are insured for business use or they may not be covered in the result of a road traffic accident. Volunteers should also be asked to view and sign your delivery SOP. Where possible and if available, confidentiality agreements should also be signed and DBS or PVG certificates provided.

PSNC is currently concluding discussions with NHS England and NHS Improvement (NHSE&I) and the Department of Health and Social Care (DHSC) about a new national community pharmacy medicines delivery service to support this group of shielded patients. Read more here.