Resilience Guidance in response to the COVID-19 pandemic

26 Mar 2020

The NPA has collaborated with PSNC, CCA and AIM to provide guidance to help support and maintain the community pharmacy network during the response to the COVID-19 pandemic.

These are difficult times and exceptional measures may be required to ensure patient and public safety, as well as the safety and welfare of the pharmacy team. The joint guidance therefore considers the support needed for pharmacy staff to stay well at work, in the context of opening hours, during what are likely to be increasingly difficult and stressful times.
The guidance addresses three aspects of an NHS pharmacy’s terms of service – opening hours, responsible pharmacist and unplanned (emergency) closures – with advice given on how best to address each going forwards.
Members are advised to review this guidance alongside the updated COVID-19 community pharmacy SOP (revised 22nd March 2020). Particular attention should be paid to the section on pharmacy preparation for incident management.
Emergency Closure Form
Resilience Guidance – Part 1a (england only)
Opening Hours Resilience Guidance – Part 1b Opening Hours (shorter version) (England only)
Resilience Guidance – Part 3 Emergency Closure