Solutions for workforce pressures

Hear tips and techniques for managing costs and staff availability through effective recruitment and retention in today's operating environment.

Tuesday 13th September 2022 - 18:45 - 19:30

National Pharmacy Association - Pharmacy Odyssey

Learning Points:

  1. Getting recruitment and contracting right from the start
  2. Techniques for retaining staff
  3. Managing locum shortages
  4. How embracing Inclusion, Diversity, Equality and Allyship (IDEA) can really help your business
  5. Using techniques in practice
  6. Where to get further help

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Reena Barai

“Reena has worked in her own pharmacy, S G Barai Pharmacy in Sutton for the last 18 years and recent appeared on the BBC’s One Show, which featured her family’s story as a local pharmacy in their community. Previously Reena has worked as a CPPE tutor, a GP practice support pharmacist and a hospital pharmacist. She is passionate about patient centred care, team culture and is a self-proclaimed pharmacy champion. She is primary care network Community Pharmacy lead for Cheam & South Sutton PCN and represents the Home Counties South area on the NPA Board. Reena is also a trustee of a local older people’s welfare charity. Her personal area of interest is older people and in particular the need to support older people to be physically, socially and mentally active and to reduce isolation. She is an Alzheimer’s Society Dementia Champion and has created 300 dementia friends.”

Laura Chalkley

“Boasting 15 years of experience in the industry, Laura is undoubtedly one of Worknest’s most savvy legal experts. Called to the Bar in 2005, she has undertaken numerous qualifications and positions over the years, including spells in corporate law and employment law. Laura eventually joined WorkNest in 2008.

Now, as the Head of Partnerships Team at Worknest, overseeing the company’s relationships with 15 major partner clients, and proudly manages a team of six Employment Law Advisers. As a truly seasoned and multifaceted professional, Laura’s specialisms span far and wide, with a particular affinity for the pharmacy, retail, charity, healthcare, and hair and beauty sectors.”

Jasmine Shah

Jasmine leads on pharmacy practice, patient safety, clinical members support and all elements of advice and support for members at the NPA. As a key contributor to NHS discussions and plans, she also sits on the Patient Safety Review Group, as Medications Safety Officer, for smaller pharmacies. Jasmine brings a wealth of experience of community pharmacy, legislation and compliance to her role at the NPA.