The NPA uses superintendent updates to communicate by email directly with superintendent pharmacists across the UK. Our aim, through these updates, is to highlight key legislative, regulatory and practical areas of community pharmacy practice as well as provide the support and practical guidance that pharmacists and their teams may need to address the issues they face whilst keeping patient safety a priority during these challenging times.

We would like to invite all superintendent pharmacists to sign up to receive the latest superintendent updates directly by emailing with your name, NPA membership number and email contact details.

The table below shows all superintendent updates that have been released since the beginning of 2020.



Month All UK Countries England Northern Ireland Scotland Wales
September NPA resources update — changes to supplying stimulant laxatives OTC + vaccination and flu services + PQS + COVID-19 risk assessments + recent drug alerts  
August NPA vaccination services resources pack available to support delivery of vaccination services (including flu service) 2020/21 during COVID-19


End of month update (August 2020)

COVID-19 Community Pharmacy SOP

IMPORTANT UPDATE: COVID-19 – Individual risk assessments in the community pharmacy sector

Face coverings in shops, including pharmacies and supermarkets
July Launch of COVID-19 individual risk assessment pack for community pharmacies

Action required: Provisionally-registered pharmacist risk assessment pack

Guidance issued on shielding employees returning to work

Risk assessment FAQs and signposting resources launched


Pharmacy Quality Scheme (Part 1) 2020/2021 announced

Completing the PQS Part 1 requirements – NPA resources published

End of month update (July 2020) – Risk assessment, PQS and payment claims

Face coverings in shops, including pharmacies and supermarkets

Face coverings in shops, including pharmacies and supermarkets in Northern Ireland
June CMA and GPhC joint letter: pricing during the COVID-19 pandemic Superintendent Update: End of month update (June 2020)

NPA medication safety update (MSO report) Quarter 1 2020

COVID-19: NHS Test and Trace service launched

May  COVID-19: NPA guidance on use of volunteers in line with the NPA interim policy and professional indemnity Please respond – IMPORTANT: NPA commissioned EY survey launched to check financial status of independent community pharmacy sector

Guidance on returned/unwanted medicines

URGENT REMINDER: End of month submissions and claiming payments – make sure you claim in time

Superintendent Update: Guidance on dealing with returned/unwanted medicines produced (Northern Ireland)
April COVID-19: Important patient safety update Community Pharmacy Home Delivery Service During the COVID-19 Outbreak: commissioned
February  Coronavirus disease – Are you up to date with the latest advice?    

Less than one week to go until PQS declaration deadline – are you ready?


Scotland Patient Safety update published
January  England: 2 weeks to go until the PQS review period begins – are you ready?