With lengthening times to see a GP and greater lead times for gaining access to services such as physiotherapy, patients health and recovery can be impacted negatively. PhysioFast Online (PFO), with its links to associated support services, allows NPA members to address some of these shortcomings for patients.
For NPA Members to register for this service is entirely free. You will receive a unique pharmacy code and on all appointments booked using the code, the NPA member will receive a 4% commission.
The pharmacy customer will receive a £1 discount off each appointment.
The independent pharmacy network provides a key service vital to the health of the nation overall but also, and very importantly, they build close relationships within the local communities within which they serve. PhysioFast, with its links to associated support services, allows NPA members to offer Physio – fast – to their patients.
or email us on support@physiofitonline.co.uk with any queries
PhysioFast Online provides quality personalised physiotherapy advice, information and support to any pharmacy customers who are struggling with an injury, aches or pain.
PFO offers interactive videocall appointments with a qualified Physiotherapist, which are often available same day providing fast and easy access to the best advice.
Operating since 2016, the PFO team of expert clinicians have been trained to provide a skilled assessment, diagnosis, and treatment in an online setting for MSK related issues such as sprains and bad backs. Additional dedicated specialist appointments are also available for Long COVID, Women’s Health, incontinence, and neurology.
Find out how an appointment works
MANAGING CHRONIC PAIN
PFO can help address some of the ongoing problems with painkillers and opiate issues. The online environment is ideal to help people manage their chronic pain. We work alongside “The Pain Toolkit” to help promote supported self-management. This is a recognised guide for self-management recommended in Pain management programmes.
NON-AMBULATORY PATIENTS
NPA members serve a section of community that are non-ambulatory and struggle to leave the home. PFO has a strong focus on patient wellbeing and patient choice, access to online services can be a vital link for such patients and similar to other supporting schemes such as prescription home delivery, we aim to make the patient the centre of focus and help build strong, lasting links to the services NPA members provide.
REACHING BUSY PEOPLE
Additionally, time pressures within busy households means people often struggle to set aside time (fitting around work commitments for example) to attend a treatment session that will improve their situation, especially where interventions are early as possible.r such patients and similar to other supporting schemes such as prescription home delivery, we aim to make the patient the centre of focus and help build strong, lasting links to the services NPA members provide.
Support:
Accessible 24/7 helpdesk – support@physiofitonline.co.uk – for pharmacies and patient’s any query will be replied to within 24 hours and we have a wealth of information freely available on website: www physiofastonline.co.uk.
In addition to the helpdesk service, all NPA members would have access to face-to-face online advice with a qualified physiotherapist. This service would be used to gain advice on a particular patient’s unusual or perhaps complex condition. This service is ‘Fair Use Limited’.
Watch some patient feedback
Testimonials:
“Yesterday I had my initial 45 minute appointment with PFO and was very pleased with how it went. The physio lovely and immediately put me at my ease. She soon diagnosed the problem I had with my knee and spent time explaining to me the best way forward. The online consultation was very easy and straightforward and worked well. There was a suggested a program of exercises and within 30 mins of our session ending, I had received an email with the exercises.The exercise sheet is very easy to follow with diagrams as well as text and a link to YouTube video. Also included was an exercise diary making it easy to keep track each day. I have just completed my first days exercises and feel pleased that I am finally doing something to regain my fitness after months of limping around. I would recommend this online service to anyone who is in need of professional, friendly advice. I only wish that I had done it earlier.” – Sandy McNeil |
“This was the ideal way to get treatment for my sports injury. The booking process was very easy, and there were no issues with joining the session online. Alex was really thorough and professional in assessing my injury, and the use of the physiology app made it very easy to understand what had gone wrong and what I needed to do to recover. Seeing videos of the exercises I needed to do and having a follow up training plan and app to monitor progress is ideal, as in the past I haven’t been very consistent with following my physio’s advice! Would definitely recommend PFO and the team.” – Michelle Scoones |