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Change Management

In this section, we provide a comprehensive overview of change management from understanding what change management is, through to implementation and evaluation.

These areas include:

Change

Introduction to leading change

What is change management and how it can add value to pharmacies

Man at crossroads

Why change

Why community pharmacies need to change

Woman ready to race

Change readiness

The psychology and neuroscience of change and effective stakeholder analysis

Planning on template

Planning change

Planning change and examples from community pharmacy

Woman leading meeting

Leading change

Change barriers and how to overcome them

Monitoring progress

Measuring change

Outcomes and lessons from community pharmacy

What is covered in this module

Members can access a range of videos, resources and articles in this chapter, more details below:

NPA Future Pharmacy Network

This module is part of the NPA Future Pharmacy Network, find out more about the full project here.

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