NPA Insurance

The gold standard for pharmacies

Insurance overview for NPA Members

In this video Lisa Banks, Managing Director of Pharmacy Insurance discusses in more detail what makes NPA Insurance unique and the cover available to NPA members including additional benefits and support services.

About us

NPA Insurance provides thousands of pharmacies with vital professional indemnity, public liability, legal cover property protection and more. We adapt every day to offer cover that changes as you do – Pharmacy First, new treatments, new services are all covered – with the bespoke service you need.

We understand the financial pressures faced by pharmacy. We offer a number of cost saving offers for our customers, including the opportunity for multi-year deals on our indemnity product and the benefit of a free year’s insurance, after 5 claims free years, on our bespoke Pharmacover product.

Insurance for NPA Members

Full membership of the NPA includes pharmacy Professional Indemnity Insurance and Public Liability cover.

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Our Insurance Products

Professional indemnity cover

Great-value policies which cover as your service develops today – with the confidence of more than 100 years’ experience protecting you from the risks you face in your professional life.

Professional Indemnity Cover

Business insurance cover

Whether you’re a pharmacy owner or own a commercial property or vehicle, we’ve got it covered.

Business Insurance Cover

Personal insurance cover

Peace of mind cover for your house, car and for you.

Personal Insurance Cover

Why choose NPA Insurance

Whatever pharmacies offer, we offer cover. Our insurance adapts constantly to cover your services as you change – often including additional cover at no extra charge. Whether it is Pharmacy First, covid and travel vaccinations, prescribing, or innovative new services, we cover you. Our Professional Indemnity and Legal Defence cover is offered on a losses occurring basis, giving you superior protection now and in the future, even if a claim is bought years or even decades later.

Latest news

Specialist Coverage Award 2025 NPA Insurance

31 Mar 2025

The Secret of Success: The Ongoing effort behind the NPA Insurance's receipt of the Specialist Coverage Award at the National Insurance Awards

Specialist Coverage Award 2025 NPA Insurance - Read more

Flu, Covid and Weight loss medication: Do you have the right level of cover for your stock?

12 Nov 2025

With the flu and covid vaccination service in full swing, and more pharmacies offering weight loss services, it’s now time to check you have the correct level of cover for your stock and that your fridge is in good working order.

Flu, Covid and Weight loss medication: Do you have the right level of cover for your stock? - Read more

Indemnity insurance update: enhanced cover, no extra cost

31 Mar 2026

As leading experts in pharmacy insurance, we understand the realities of community pharmacy. We use our knowledge to continuously refine our policies to ensure we provide you with the best possible cover as we know what is important to you.

Indemnity insurance update: enhanced cover, no extra cost - Read more

Our Insurance Team

Find out more about our dedicated in-house pharmacy experts are there for you, covering everything you need, when you need it.

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As community pharmacy takes on an increasingly intrinsic role in the provision of primary care and diversifies into even broader services, it is more important than ever for us to be partnered with an insurer who understands our evolving risk environment and can provide flexible relevant policy coverage and a robust claims service. For us, that insurer is NPA Insurance.

Rachna Chhatralia MRPharmS
Pharmacy Superintendent, Day Lewis Pharmacy
My experience of working with NPA Insurance colleagues, over many years now, is a wholly positive one. NPA Insurance colleagues deliver a first-class underwriting and claims handling service. The team are extremely knowledgeable and can quickly make important policy coverage changes which reflect the ever changing and more clinical focused work undertaken by pharmacists, such agreeing to indemnify the new Pharmacy First service, as part of their standard Professional Indemnity and Legal Defence policy cover.

Adrian Price
Superintendent Pharmacist, Group Legal – Regulatory Ethics and Compliance, Tesco