We are a values-based organisation in support of our amazing members in community pharmacy. Our culture is underpinned by our values of Professionalism, Authenticity, Collaboration, Innovation, Excellence and Respect.
Values-based organisation
Or staff team lives out our PACIER values as we provide the best possible support for our members in community pharmacy. Our values guarantee that we strive for a culture that is positive, empowering and inclusive. We promote excellent member and staff experiences, and excellence in community pharmacy, for the benefit of the millions of patients our members serve.
Hybrid working & generous employee benefits
Just as our team is committed to supporting our members in community pharmacy, we are committed to supporting our team. We operate a hybrid working model, flexible working arrangements, salary sacrifice schemes, and enhanced maternity and paternity pay. More details can be found in the section below.
Introduction to life at the NPA
Employee stories, experience and culture
We will be sharing what it's like to work at the NPA through our staff's experiences, featuring both video and written testimonials about life here.
Coming soon!
Recognition and Engagement
Our Staff Award Scheme is designed to celebrate the outstanding contributions and achievements of our employees, fostering a culture of appreciation and engagement
Rewards & benefits
Up to 26 days of annual leave
Depending on length of service (exclusive of public and bank holidays)
Flexible working
Including time off in Lieu (TOIL) scheme
Enhanced maternity leave
Eight weeks at full pay, 18 weeks at half pay, 13 weeks lower rate Statutory Maternity Pay and then 13 weeks of unpaid leave
Enhanced paternity leave
Two weeks at full pay, rather than at statutory level
24/7 health and stress-related helplines
Group Income Protection Scheme
Pension and Life Assurance schemes
Healthcare Cash Plan
Reimbursement of professional fees
Season ticket loan
Electric vehicle salary sacrifice
Cycle to work scheme
On site parking
Diversity & Wellbeing
Our EDI policy
The NPA is committed to maintaining high standards of integrity in its business operations. This commitment involves implementing effective working practices to fully utilise the workforce. Key aspects include operating lawfully and avoiding unlawful discrimination, improving recruitment, enhancing recruitment and retention strategies, and addressing violations of equal opportunity policies.
Equal opportunities
The NPA are committed to providing equal opportunities for all employees, regardless of their background. This includes improving our recruitment processes to attract a diverse range of candidates and enhancing our retention strategies to support and develop our staff. We aim to create a positive and supportive environment where every employee can thrive and contribute to our collective success.
Henry Gregg
Chief Executive
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Henry Gregg
Chief Executive
Henry became Chief Executive of the NPA in May 2025. He was previously Director of External Affairs at Asthma + Lung UK - the lung health charity fighting for everyone’s right to breathe and the Chair of the Taskforce Lung Health.
He has previously worked at the Health Foundation, lobbying government to invest in the NHS, and the National Housing Federation, campaigning for affordable housing, as well as senior roles at London Boroughs of Newham and Barking and Dagenham.
Gareth Jones
Director of External and Corporate Affairs
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Gareth Jones
Director of External and Corporate Affairs
Gareth Jones is the NPA’s Director of External and Corporate Affairs. He is a pharmacist and leads the NPA’s work on policy and external engagement with the NHS, politicians, civil servants and other key stakeholders. He works with other pharmacy associations across Europe and globally via the World Pharmacy Council. He also leads the NPA’s corporate affairs function, supporting the NPA Board, made up entirely of frontline members, in setting the organisation’s direction.
Louise Baglole
Director of Professional Services and Development
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Louise Baglole
Director of Professional Services and Development
Louise Baglole BSc (Hons), PGDip (Pharm), DipM - is the Director of Professional Services and Development at the NPA. The role encompasses leading on learning and development for accredited and non-accredited courses in conjunction with driving services and initiatives to add value to the pharmacy proposition for members. Louise is a pharmacist with nearly 30 year’s experience with various roles development and management roles across community pharmacy for large organisations and independents.
Ben Russell
Director of Communications and Marketing
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Ben Russell
Director of Communications and Marketing
Ben has experience in journalism, politics, the non-profit sector and local government. Prior to the NPA, he was a Political Correspondent for the Independent, led press relations for the Local Government Association and was Director of Communications at the Charities Aid Foundation, one of the largest charitable foundations in Europe and at the Rhodes Trust, home of the Rhodes Scholarship.
Natalie Floyde
Director of Finance and Operations
Jonathan Nobbs
Director of Membership
Learning and Development
We recognise that the development of skills, knowledge, and motivation of staff are fundamental elements of our success. Our Learning and Development policy outlines our approach to adopting a common standard of learning and development that actively supports the achievement of One NPA’s business objectives and equips staff with the right skills, knowledge, and abilities for personal success.
Jenny Forde
Head of People and Culture
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Jenny Forde
Head of People and Culture
I’m Jenny, the Head of People and Culture at the NPA. I have been with the NPA for over five years and bring over 18 years of experience in Human Resources to my role.
At the NPA, we are dedicated to fostering an inclusive and supportive environment where everyone feels valued and empowered. Our goal is to ensure that our collective success translates into excellent experiences for our members, and staff and promotes excellence in community pharmacy for the benefit of patients.
Through professional development opportunities, our staff recognition scheme, our commitment to equal opportunities, and actively seeking feedback via our Staff Representative Committee, we ensure our employees have a voice in shaping the workplace.
I am passionate about making a positive impact and am proud to be part of the NPA and strive to make the NPA a great place to work for everyone.
Bronwen Anderson
People Coordinator
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Bronwen Anderson
People Coordinator
I’m Bronwen, a member of the People Team at NPA. I have been with NPA for over two years now and have over 30 years of experience working in Human Resources Management.
I enjoy working for the NPA as everyday is a new learning experience and everyone at the NPA is like a family, friendly and supportive to each other. I aim to continue growing my knowledge and experience ‘living out our values’, to help others to build a consistent culture that is positive, empowering and inclusive and to contribute to meaningful projects that make a difference and make the NPA a great place to work.
Oriane Sumata
People Coordinator
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Oriane Sumata
People Coordinator
I’m Oriane, the People Coordinator at the NPA. I collaborate closely with my colleague Bronwen and our Line Manager Jenny, to address the organisation’s people-related needs. Since joining just over a year ago, I’ve thoroughly enjoyed contributing to the NPA’s growth and success and being part of a team that places people at the heart of everything we do.
