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NPA responds to NHS App prescription tracker rollout latest 

9th August 2025


Anything that allows pharmacies to focus on delivering first-class patient care, rather than spending time on phone calls to provide prescription status updates is welcome news

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Henry Gregg, Chief Executive of the National Pharmacy Association, who represent over 6000 independent community pharmacies, said:

"The introduction of real-time prescription tracking is a game-changer and if rolled out equitably to all pharmacies, it will encourage greater use of the NHS App. In many pharmacies, we’ve seen limited patient uptake of the NHS App largely because this functionality wasn’t previously available.

 

"Pharmacies want to do all they can to embrace new technology and make the vital services they offer as easy and convenient as possible for patients to access.

 

A number of pharmacies already use tracking apps for prescriptions. Anything that allows pharmacies to focus on delivering first-class patient care, rather than spending time on phone calls to provide prescription status updates is welcome news."

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Date published: 9th August 2025

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