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Cost of UTIs: NPA responds to UKHSA analysis

15th July 2025


If people have noticed the early symptoms of an UTI they can be quickly and safely treated in their local pharmacy without having to visit their GP or A&E under the Pharmacy First scheme

Closeup-of-hands-of-young-female-pharmacist-checking-inventory-in-medical-store-using-digital-tablet-stock-photo1-1024x683.webpCommenting on a warning from the UK Health Security Agency  that treating urinary tract infections (UTIs) cost NHS hospitals in England an estimated £604 million in 2023 to 2024, Olivier Picard, Chair of the National Pharmacy Association said:

"It's clear from this research that certain simple changes to behaviour can help prevent UTI's.

"However, if people have noticed the early symptoms of an UTI, which include things such a burning sensation when urinating or needing the toilet more frequently than normal, they can be quickly and safely treated in their local pharmacy without having to visit their GP or A&E under the Pharmacy First scheme.

"This can prevent much more serious health complications from leaving UTI's untreated.

"Our analysis shows at least 6 million hours of time in A&E was taken up last year by patients with issues that could have been treated in a community pharmacy, costing the NHS at least £250 million a year." 

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Date published: 15th July 2025

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