
The National Pharmacy Association (NPA) and RWA Pharmacy have teamed up to launch a new business intelligence solution for England’s Independent Pharmacies, called Independents + Insights.
Independents + Insights delivers pharmacy data in easily digestible formats, allowing pharmacies to move from reactive to proactive. With our tool, pharmacies can seize valuable data insights in seconds, freeing them from the hassle of manual reporting and providing the actionable intelligence these business needs.
This partnership leverages RWA Pharmacy’s data expertise to create action orientated data visualisations, identifying what each pharmacy needs to do each day to stay on top. RWA Pharmacy already has a proven track record of delivering award-winning data analytics to pharmacy grounds throughout the UK. Their innovative and easily digestible dashboards are the leading business intelligence tool within the pharmacy industry.
Features & benefits:
Independents + Insights provides a comprehensive view that integrates many fundamental data sources for independent pharmacies, such as PMR data, services data, NHS data, PPD data and live drug tariff tracking.
Through combining all these data sources, pharmacy owners will be empowered to make data informed decisions and have better visibility of their business.
Key benefits include:
Expertly crafted for pharmacies: developed by seasoned analysts with deep knowledge of the pharmacy industry, our solution integrates PMR data, services data, NHS FP34, PPD data, live drug tariff tracking, and public NHS data. With minimal setup time, you can start benefiting from our solution immediately.
Automated reporting: free up time and eliminate reporting hassle. Receive automated, comprehensive reports weekly, monthly, and on-demand through a secure login
Actionable insights: quickly identify hidden opportunities and growth potential in your services. Our BI tool makes strategic decision-making simple
Predict demand: use patient tracking reports to anticipate needs and trends, including new, overdue, and delivery patients.
Cash flow protection: with our monthly claims report, ensure you never leave money on the table again.
Stay informed: understand quarterly changes in the drug tariff to stay ahead in times of change.

Adele Curran West, COO of RWA Pharmacy, said “We have a rich experience working with pharmacy groups across the UK and have wanted to develop something meaningful for independent pharmacies for some time. We understand the complexity of their businesses, and the realities faced with tight margins, drug tariff changes, losses due to unclaimed scripts and time pressures. Our new solution, Independents + Insights is a game changer for independent pharmacy owner. They will be able to visualise their data like never before and put it into action, ensuring the don’t leave any unnecessary profits behind”.
Nick Sullivan, Commercial Manager at the NPA, said “We all know and understand the immense pressures community pharmacies are under. Closures are happening at an alarming rate and staff are overworked. We are always seeking ways to help our members, and this new solution does exactly that. By delivering key information in an easily digestible format, Independents + Insights breaks through the noise and substantially lightens the load.”
Independents + Insights is available now for NPA members in England. Visit https://www.rwapharmacy.com/gb/solutions/independents-insights/ for more information.