Mandatory GPhC accredited course for all staff undertaking dispensing activities - also provides a stepping stone for progression onto Pre-registration Pharmacy Technician training.

Provides the qualification to enable experienced pharmacy technicians to carry out the final accuracy check on pre-approved prescriptions.

Learn the value of understanding the different roles that exist within the team and how they can best work together.

Establish how to initiate a conversation by building and maintaining rapport with others.

Learn how to behave during change and how to implement a successful change strategy

Learn about the GROW model and how to apply it to ensure a successful coaching process.

Learn how to make a sales meeting into so much more by taking a consultative approach.

Learn how positivity can improve workplace performance and how to overcome negativity

Learn how to think creatively when looking to solve problems.

Learn the value of using decision making tools and how to use the concepts effectively.