Making a better future community pharmacy in the post-pandemic world

5 – 8 July 2021

Over the course of the four days, we will welcome leaders from across pharmacy practice, government and industry to share learnings, experiences and insights on the pandemic and explore how we, as community pharmacy, will make a better future.

There will be able opportunity to be part of the conversation exploring community pharmacy of the future, emerging services and the role of technology.

Register here for the whole event 

Once registered, you’ll receive updates on individual seminars, the conference programme and speakers to choose which sessions you join. Remember if you’re unable to attend the conference programme, these resources will be on-demand for you to watch at your leisure.

5 – 8 July 2021

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With thanks to our Headline Sponsor




Find out more about our sponsor Lifebuoy:

Lifebuoy – A Soap For Our Times – YouTube

Exclusive networking opportunities and talk to one of our exhibitors today
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NPA Conference 2021 Programme

Keynote & Welcome

5 July, 12.30 – 13.30

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The Pharmacy Minister will set our her vision for how community pharmacy can play a key role in meeting the health challenges as the country moves on from the Covid-19 pandemic. Followed by APPG Chair Jackie Doyle-Price who will highlight the work of the APPG to shape a positive future for community pharmacy.

Jo Churchill MP, Parliamentary Under Secretary of State (Minister for Prevention, Public Health and Primary Care)
Jackie-Doyle Price, Member of Parliament for Thurrock and Chair of the All-Party Parliamentary Group on Pharmacy
Andrew Lane, NPA Chair

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Integration and new services in community pharmacy

5 July, 18.30 – 19.00

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This session will set out how new pharmacy services, such as CPCS and DMS, can better integrate community pharmacy into NHS pathways, to the benefit of patients, the NHS and community pharmacy itself.

Lisa Simpson, Deputy Director of Community Pharmacy Strategy and Contracts, Primary Care Strategy and NHS Contracts Group, NHSE/I


Securing the right representation for community pharmacy

5 July, 19.30 – 20.15

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A review of pharmacy representation in England was established in 2019 to propose changes to national and local support for pharmacy contractors. This session will highlight progress with this review and the opportunities and challenges that exist.

Simon Dukes, Chief Executive Officer at PSNC

Key topics in patient safety 

6 July, 12.30 – 13.00

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Jasmine Shah, Head of Advice and Support Services and Medication Safety Officer at NPA.

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Equality, diversity and inclusivity in community pharmacy

6 July, 18.30 – 19.00

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Join Helga Mangion, Policy Manager of the National Pharmacy Association in a discussion with Amandeep Doll, Head of Professional Belonging at the Royal Pharmaceutical Society, to discuss what more we can do to address equality, diversity and inclusion in our pharmacies.This session will be an introduction into a series of upcoming webinars with NPA members on the subject of inclusive pharmacy practice.

Amandeep Doll, Head of Professional Belonging at Royal Pharmaceutical Society
Helga Mangion, Policy Manager at NPA

Shaping your workforce to meet changing needs

6 July, 19.30 – 20.15

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With an evolving patient journey and a drive towards a primary care centred approach, more opportunities are emerging for community pharmacy to be part of this journey. Treatments and clinical therapy being closer to the patient’s home, will enable community pharmacists further integration  within primary care with better patient access compared to the more traditional approach of hospital based therapies.
This greater more clinical and integrated role has been reflected in the recently (January 2021) launched Initial education standards of pharmacists.  Embedded within these standards are the independent prescriber standards, introduced from year one of the pharmacist student journey, so that upon qualification the pharmacist is also an Independent Pharmacist Prescriber.

Helga Mangion, Policy Manager at NPA
Louise Baglole, Head of Learning and Development at NPA

How have consumer behaviours changed throughout COVID?

7 July, 12.30 – 13.00

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Olivia Derbyshire, Consumer Insights Manager at Unilever
Claire Raklyeft, Away from Home Marketing Manager at Unilever

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Following in your footsteps? Would you recommend your own children to take up a career in community pharmacy?

7 July, 18.30 – 19.00

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What’s great about being a pharmacist and what’s not?  Is there a sustainable future for the community sector and fulfilling careers? Will the job of pharmacists in 5 & 50 years from now be totally different and what could be the game-changing developments, for better or worse?  With all this in mind, two pharmacy owners discuss whether to encourage their own kids into the family business.

Reena Barai, Independent Community Pharmacist and NPA Board Member
Nick Kaye, 3rd Generation Pharmacist and Vice Chair at NPA

COVID-19 vaccinations – key learnings, and what’s next? 

7 July, 19.30 – 20.15

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Jasmine Shah, Head of Advice and Support Services at NPA

Inspire Mindfulness

8 July, 12.30 – 13.00

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When we are facing stress, pain, illness or suffering, our habitual reactions often add layers of difficulty to our experiences and make things worse. When we practice mindfulness, attention is no longer entangled with the past or future and we are not judging, evaluating or resisting what we experience in the present moment.

Frank Liddy – Co-founding Director of the Belfast Mindfulness Centre

How community pharmacy fits into NHS strategy

8 July, 13.00 – 13.30

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Ed Waller will reflect on the past year for community pharmacy and set out the aspirations of the NHS to better integrate community pharmacy within clinical teams as we look ahead to the next year and beyond.

Ed Waller, Director for Primary Care Strategy and NHS Contracts, NHSE/I
Mark Lyonette, Chief Executive Officer at NPA

Risk management in pharmacy

8 July, 19.30 – 20.15

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Covering issues around opiods supplied online, gender dysphoria prescriptions, codeine linctus, data breaches and disability discrimination claims in the age of COVID.

Jasmine Shah, Head of Support and Advice at NPA
Alex Buchanan, Head of Legal at NPA Insurance

Interested in having your logo here for future events?

To find out more about sponsorship, email our Events Manager, Ashleigh Beddy