Data Protection Notice

National Pharmacy Association Privacy Statement

We, being the NPA Group of companies, hold and process all personal information (“Information”) in accordance with the General Data Protection Regulations 2018.

By submitting your Information (which may include sensitive personal information) to us at any time in connection with administering your membership and supporting membership services, you consent to your information being processed by us in accordance with this Privacy Statement. If your information changes or you wish to change your preferences, please inform us of the change so that we can update our records.

Members

We will use information to contact you in connection to the member services that the NPA Group provide by post, telephone, electronically and by other means for the following purposes:

  • to administer the relationship between you and the NPA Group, and manage business processes provided within your membership in support of this (which may include using third parties)
  • to promote the interests of members to the public, and
  • to offer you access to facilities such as NPA information, NPA training courses, NPA products and services and NPA insurance

We also reserve the right:

  • to use your information for statistical analysis,
  • to analyse your use of our website and related services using, for example, “cookies” when you access those services,
  • to use your information to deliver membership services,
  • to communicate new and existing resources, information, products and services available to you within your membership,
  • to transfer our business assets or our rights under any Group product (which include Information) on sale or merger of the whole or part of the NPA Group. We may do this without contacting you, and
  • to transfer our Information as required to obtain legal advice, comply with legal and regulatory requirements, protect our rights and property, and the safety of our employees, clients, suppliers and others.

We will also ask your consent:

  • to transfer Information to other companies (“Other Companies”), with your consent, which we screen on your behalf to make sure that they are offering products or services that are likely to be of value to pharmacy businesses and professionals. In the unlikely event that you find communication from these Other Companies unwelcome, you may at any time elect not to receive such communication in future. Likewise, you may elect not to receive marketing communications from us. Should you opt out of either, you will not have to opt out again upon renewal of your membership

You must obtain consent from and show this privacy statement to anyone whose personal information you have submitted to us as part of your joining or renewal information. You have the right to request copies of the Information we hold about you. If you would like to know what information we hold about you, contact the Data Manager, NPA, Mallinson House, 38-42 St Peter’s Street, St Albans, AL1 3NP.

We will charge a fee of £10 for this.

Customers and other contacts

Others who receive or provide information, products and services to/from the NPA which include, but are to limited to, Contracted Customers, Associates, Students, Affiliates, Suppliers and LPCs will receive information relevant to their preferences from the NPA Group provide by post, telephone, electronically and by other means for the following purposes:

  • to administer the relationship between you and the NPA Group, and manage business processes you have subscribed to or contracted through the NPA Group in support of this (which may include using third parties),
  • to provide Community Pharmacy Sector information, and
  • to offer you access to facilities such as NPA information, NPA training courses, NPA products and services and NPA insurance

We also reserve the right:

  • to analyse your use of our website and related services using, for example, “cookies” when you access those services,
  • to communication new and existing resources, information, products and services available to you which you have consented to, and
  • to transfer our Information as required to obtain legal advice, comply with legal and regulatory requirements, protect our rights and property, and the safety of our employees, clients, suppliers and others.

We will also ask your consent:

  • to transfer Information to other companies (“Other Companies”), with your consent, which we screen on your behalf to make sure that they are offering products or services that are likely to be of value to pharmacy businesses and professionals. In the unlikely event that you find communication from these Other Companies unwelcome, you may at any time elect not to receive such communication in future. Likewise, you may elect not to receive marketing communications from us. Should you opt out of either, you will not have to opt out again upon renewal of your membership

You must obtain consent from and show this privacy statement to anyone whose personal information you have submitted to us as part of your joining or renewal information. You have the right to request copies of the Information we hold about you. If you would like to know what information we hold about you, contact the Data Manager, NPA, Mallinson House, 38-42 St Peter’s Street, St Albans, AL1 3NP.

We will charge a fee of £10 for this.

The NPA Group comprises:

  • The National Pharmacy Association Limited
  • NPA Services Limited
  • NPA Insurance Limited

The NPA Group follow a Data Protection Breach Reporting process and train its staff to recognise when a breach has occurred, to avoid Data Protection breaches and how to report to the relevant supervisory authority.

Please refer also to the NPA Cookie and Website Usage PolicyNPA Insurance privacy policy, and the NPA Data Retention Policy.

Date: 17/05/2018