Drug alert, medicines recalls and company-led drug alerts and recalls

A one-stop page for drug alerts, medicines recalls and company-led drug alerts and recalls

Incident Reporting (MSO)

The NPA is the Medication Safety Officer for all independent community pharmacies in England with fewer than 50 branches. The Medication Safety Service is being piloted for Scottish members.

Flu service (NHS and Private)

Resources and support for providing the NHS/private influenza vaccination service.

Providing pharmacy services at a distance via the internet

Resources and support for pharmacy contractors to supply medicines and delivering services at a distance safely and effectively, in line with the GPhC’s updated guidance

NPA COVID-19 vaccination programme hub

This page will provide you with NPA resources and direct links to key websites and information, to support you and your teams provide the COVID-19 vaccination programme.

NEW - Pharmacy Earlier Payment Scheme (PEPS)

With the contract between NHSBSA and Taulia Inc ending on 30 June 2021, DHSC ended PEPS. PSNC and DHSC have agreed on earlier advance payments for all pharmacy contractors, even if not historically signed up to PEPS.

NEW - Hypertension Hub

This page provides links to resources relating to the Hypertension Case-Finding Advanced Service to support pharmacy contractors in providing the service.


Launched on 29 October 2019, the NHS Community Pharmacist Consultation Service (CPCS) is an NHS Advanced Service introduced for provision in community pharmacies in England.

Discharge Medicines Service (DMS)

The NPA has developed resources to support pharmacy contractors provide the DMS service including an overview, action plan/checklist and template Standard Operating Procedure (SOP).

Independent Prescribing Hub

This page will provide you with direct links to key websites to support pharmacy contractors and independent prescribers.

Pharmacy Quality Scheme (PQS) 2021/22

Resources and support for pharmacy contractors to achieve the requirements of the Pharmacy Quality Scheme (PQS) and claim payments on PQS

Essential SOPs

Our template Essential SOPs provide a clearly defined pathway for pharmacy teams, ensuring the safe and effective running of the pharmacies of our members.

Pharmacy support

Here, you will find information on patient safety, GPhC inspection, IRIS, Travel health and SOPs

Community Pharmacy Operational Support Pack (Ops pack)

The NPA Ops pack has been developed by the NPA Pharmacy team to help meet the needs of independent community pharmacists throughout the UK.

Business support

A range of business solutions and advice to support you promote and grow your business.

Travel health

Information on malaria prophylaxis and vaccination requirements.

Patient Group Directions (PGDs)

Interested in expanding the services you offer privately? We offer a range of private PGDs to help you tailor your services locally.

NHS services

A wealth of information to support you implement and deliver Advanced and NHS services. Also find information on the Electronic Prescription Service (EPS).

Looking for product or manufacturer information?

Use our online information database IRIS.

Looking for a resource?

Visit Information and Guidance. All resources, including SOPs and templates that we produce in one place.

Pharmacy vacancies

Looking for a pharmacy vacancy or need to recruit a new member of staff? Use our free recruitment service.

General Data Protection Regulation (GDPR)

All the information you need to comply with the GDPR and Data Protection Act 2018.