Services and Support

Report a dispensing incident, get patient safety updates and resources. Leyla Hannbeck is the Medication Safety Officer for all independent community pharmacies in England with fewer than 50 branches. The Medication Safety Service is being piloted for Scottish members.

General Data Protection Regulation (GDPR)

All the information you need to comply with the GDPR and Data Protection Act 2018.

Flu service (NHS and Private)

Resources and support for providing the NHS/private influenza vaccination service.

The Pharmacy Imposition and Quality Payment Scheme

Everything you need to know about the funding package imposed on community pharmacy England.

Essential SOPs

Our template Essential SOPs provide a clearly defined pathway for pharmacy teams, ensuring the safe and effective running of the pharmacies of our members.

Pharmacy support

Here, you will find information on patient safety, GPhC inspection, IRIS, Travel health and SOPs

Community Pharmacy Operational Support Pack (Ops pack)

The NPA Ops pack has been developed by the NPA Pharmacy team to help meet the needs of independent community pharmacists throughout the UK.

Business support

A range of business solutions and advice to support you promote and grow your business.

Travel health

Information on malaria prophylaxis and vaccination requirements.

Patient Group Directions (PGDs)

Interested in expanding the services you offer privately? We offer a range of private PGDs to help you tailor your services locally.

NHS services

A wealth of information to support you implement and deliver Advanced and NHS services. Also find information on the Electronic Prescription Service (EPS).

Looking for product or manufacturer information?

Use our online information database IRIS.

Looking for a resource?

Visit Information and Guidance. All resources, including SOPs and templates that we produce in one place.

Pharmacy vacancies

Looking for a pharmacy vacancy or need to recruit a new member of staff? Use our free recruitment service.