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A NPA factsheet to provide information on safety issues related to provision of online pharmacy services and to help pharmacy owners/superintendent pharmacists take appropriate steps to ensure they are providing online pharmacy services safely and effectively, in line with the GPhC’s updated guidance.


A series of FAQs and answers about GPhC inspections and how to prepare for the inspections.


Template resources for Pharmacy contractors in Northern Ireland, Scotland and Wales who are responsible for raising concerns in order to protect the interests of patients and the public, in accordance with their professional standards set out by the General Pharmaceutical Council and the Pharmaceutical Society of Northern Ireland.


A new resource has been added to our package of GPhC inspection support resources to help NPA Members record errors and incidents.


Guidance on the Control of Substances Hazardous to Health, which includes a template risk assessment form for use in your pharmacy.


A resource to record individual staff training.


In addition to completing the patient questionnaire annually there is a requirement to publicise the results of the survey and any actions you intend to take as a result.


All pharmacy staff should be suitably prepared to host a GPhC inspection at any time. This resource provides tips on how to prepare, how to host an inspector and how to respond to an inspection report.


This resource provides an explanation about the rating mechanism and some examples of what makes a 'good' pharmacy.


A template for logging innovations and positive patient care.