Making a Claim

When you need to make a claim or think you do please call our claims team who will immediately take action to help you. Before you ring, please have your policy number handy, which will help us to process your claim.

Claims numbers
Car
Claims 0845 300 1091
Windscreen replacement 0845 300 1091
Breakdown (Green Flag) 0800 328 8740
Breakdown assistance from any European location +44 (0) 1274 658073 (optional cover)
Commercial Vehicle
Claims 0845 300 1091
Windscreen replacement 0845 300 1091
Commercial Combined
Claims 0800 0261747
Home (Home2Home & Homesure)
Claims 0800 0261747
Pharmacover, Property Owners & Retailers
Claims 0800 0261747
Private Medical Insurance
Claims 0800 294 7301
Travel
Claims 0845 850 5193
Emergency assistance service (overseas) +44 (0) 845 303 8580
Professional Indemnity Incidents
Helpline 01727 858687
– Cathie Enstone ext. 3281
– Lisa Banks* ext. 3284
– Vincent Gaches ext. 3269
– Glyn Walduck ext. 3214(*available Mon-Wed)
Locum legal expenses 0117 934 408
Membership renewals inc:
Locum, Primary Care, Hospital Pharmacists & Pharmacy Technicians, Dispensary Assistants and Preregsitration Pharmacists
01727 795 914
PharmaTax –  Tax Investigation
Helpline 01727 795 9014
Claims 0117 917 1698