An expert team on hand to support you and your pharmacy team with advice and a world of resources
Gold standard advice for pharmacies
How we support members
In this video, Sana Din, NPA Advice and Support Manager explains more about the Pharmacy Advice and Support services we provide to our members.
Experts ready to help
Whatever your clinical or pharmacy issue, we have a team of pharmacy professionals with decades of experience on the front line - only a click or a phone call away. You'll always find a knowledgeable, team member on the line backed by the NPA team of community pharmacists, policy experts and practitioners.
Healthcare collaboration
Our team is in constant contact with NHS England, NHSBSA, and the health departments in Scotland, Wales, and Northern Ireland. We also engage regularly with manufacturers and the national Patient Safety Groups to ensure you benefit from the latest information and insights.
Key benefits
Some of the ways we can support you and your pharmacy
Full access to the Membership hub with in-depth advice and support available at your fingertips
Advice and support available from our team of pharmacy professionals via email and telephone
Resources including SOPs, knowledge articles, legal and practical guidance, factsheets and more
Patient safety resources and reporting tools to support pharmacy teams deliver safe and effective care
Resources supporting Pharmacist Independent Prescribers (PIPs)
Antania Tang
Senior Advice and Support Pharmacist
Flavia Puinean
Lead Advice and Support Pharmacist
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Flavia Puinean
Lead Advice and Support Pharmacist
Flavia is a pharmacist with over 15 years of experience in community pharmacy, including roles as a manager and locum in both independents and large multiples. As Lead Advice & Support Pharmacist at the NPA, she supports community pharmacies on clinical services, NHS regulations, and professional standards to ensure quality care and compliance.
Hayley Freeman
Pharmacy Services Operations Manager
Hollie Ryder
Lead IP Advice and Support Pharmacist
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Hollie Ryder
Lead IP Advice and Support Pharmacist
Hollie is the Lead Independent Prescribing Advice and Support Pharmacist. She is also a Senior Lecturer in Pharmacy Practice and a practicing clinical prescribing pharmacist.
Jotika Sengoni
Advice and Support Pharmacist
Kajal Narbad
Advice and Support Pharmacist
Mina Patel
Advice and Support Pharmacist
Nisha Mistry
Lead Advice and Support Pharmacist
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Nisha Mistry
Lead Advice and Support Pharmacist
Nisha is the Lead Advice and Support Pharmacist in the PAS team with a particular focus on patient safety. Before joining the NPA, Nisha worked as a community pharmacist across multiple and independent pharmacies as a store manager and services pharmacist.
Pooja Purkayastha
Advice and Support Pharmacist
Sana Din
Advice and Support Services Manager
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Sana Din
Advice and Support Services Manager
Sana is the Advice and Support Services Manager at the NPA. She is a qualified pharmacist with nearly ten years in community pharmacy, plus another ten years at the NPA. Her knowledge and expertise in all pharmacy related matters has supported colleagues and members in empowering them to provide the best in their roles and encouraging self-development.
Sejal Patel
Advice and Support Pharmacist
Trusha Vekaria
Advice and Support Pharmacist
As a start-up pharmacy and new operator, the NPA has been an invaluable resource during our first year. They are always available and generous with their time and advice, easing our transition and operations. We recommend their services to any new pharmacy organisation.
Iftikar Mian
Kinwell Pharmacy
