Community pharmacy Incident Reporting:
England – Report an incident
Northern Ireland – Report an incident
Scotland – Report an incident
Wales – Report an incident
The National Pharmacy Association (NPA) has held and continues to hold the role of Medication Safety Officer (MSO) for all independent community pharmacies in England with fewer than 50 branches.
MSO responsibilities for supporting pharmacy businesses and superintendents include:
- Promoting medicines safe use
- Implementing local and national medication safety initiatives
- Improving patient safety on a day-to-day basis
- Submitting incident error reports
- Improving reporting and learning from patient safety incidents
- Responding to requests from the Patient Safety Domain in NHS England and Medicines Healthcare product Regulatory Agency (MHRA) for further information about medication error incidents
The Incident Reporting Platform (IRP): updated user-friendly platform will help you complete incident reporting effectively and in a methodological order – IRP guidance coming soon!
The Medication Safety Service is currently being piloted in Scotland.
Read our guidance for completing the Patient Safety Incident Report form
Guidance on completing the new online reporting can be found here.
Patient safety NPA resources, updates and reports:
***Packaging changes for some buprenorphine patches***
Butec and Transtec (buprenorphine) patches will now be supplied in child-resistant sachets, which means the sealed sachets must now be cut with scissors rather than being torn open as previously. The Patient Information Leaflet, and markings on the sachet have been updated to indicate the change.
- Pharmacists and pharmacy teams are advised to counsel patients on this change which will be effective in all new stock bearing serialisation codes
Patient safety news
Pharmacy Quality Scheme Resources
The cross-sector Community Pharmacy Patient Safety Group, of which the NPA is a member, have worked to develop resources that assist contractors to complete some of the patient safety components of the 2019/2020 Pharmacy Quality Scheme (PQS).
MSO quarterly updates (England)
Patient safety incident reports (Scotland)
Adrenaline: alerts, information and stock update
The NPA has a dedicated adrenaline webpage (open access) detailing updates on all adrenaline-related news, information and stock availability.
Valproate: risk during pregnancy
The high risks associated with valproate exposure during pregnancy remains a high priority patient safety concern; alerts have been issued via: NHS Improvement (England), Patient Safety Wales (Wales), Healthcare Improvement Scotland (Scotland), Safety Quality and Standards Circulars (NI)
NPA one-stop page for drug alerts, medicines recalls and company-led drug alerts and recalls