England:

Leyla Hannbeck, NPA Director of Pharmacy, is the Medication Safety Officer (MSO) for all independent community pharmacies in England with fewer than 50 branches.

MSO responsibilities for supporting pharmacy businesses and superintendents include:

• Promoting medicines safe use
• Implementing local and national medication safety initiatives
• Improving patient safety on a day-to-day basis
• Submitting incident error reports
• Improving reporting and learning from patient safety incidents
• Responding to requests from the Patient Safety Domain in NHS England and Medicines Healthcare product Regulatory Agency (MHRA) for further information about medication error incidents

The Incident Reporting Platform (IRP): updated user-friendly platform will help you complete incident reporting effectively and in a methodological order – IRP guidance coming soon!

Quality Payments Scheme (QPS) : part of the QPS is the requirement to develop a risk review – a template and example are available for you to use.

Scotland: 

The Medication Safety Service is currently being piloted in Scotland.

Read our guidance for completing the Patient Safety Incident Report form

Northern Ireland:

Patient safety incident reporting templates to compile monthly and annual incidents information to analyse and share at premises level are available here.

Patient safety NPA resources, updates and reports:

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