Highlights from our first virtual Conference – July 2020

Delivering for today, preparing for tomorrow.

COVID-19 has demonstrated the essential and fundamental role of pharmacy, the time is right to plan for the future and achieve the greater recognition that pharmacy deserves.

At the NPA we are dedicated to making sure this year’s digital experience reflects the NPA conference you’ve come to know and love, from informative keynotes and deep-dive sessions to stories of leadership and inspiration. All for free. All from your own home or place of work.

A series of sessions were held during the week beginning Monday 13th July of which members were able to pick and choice their preferred topics.

NPA Summer Conference 2020 programme


Matt Hancock, Secretary of State for Health and Social Care
Keynote speaker

Watch on demand

We are delighted to welcome Matt Hancock, Secretary of State for Health and Social Care to give the keynote address. Matt will talk about the immense health challenges COVID-19 poses and the important work that community pharmacy has done as part of the NHS response. He will talk about some of the early learnings from the crisis, the changes in primary care and discuss what the NHS needs from the community pharmacy sector moving forward.

Public Perceptions of COVID-19 and Community Pharmacy

This session is not available on demand, read our findings here.

A presentation on the findings of the NPA-commissioned research which establishes the views of 1,000 members of the public, their opinions on COVID-19 and community pharmacy and provides recommendations for independent community pharmacy to consider in their restoration programme.

Lisi Christofferson –
 IQR Limited


What did we learn about Community Pharmacy during COVID-19?

Watch on demand

Community Pharmacy’s response to COVID-19 pandemic was immediate, professional and for many businesses will be game changing. This session is intended to showcase all the good work done by UK Community Pharmacy during March – June 2020. It is intended to show good practices but also give other health care professionals the change to reflect on the sector’s contribution.


Jackie Doyle – Price – MP
Jason Leitch – National Clinical Director of the Scottish Government
Shaheen Bhatia – Frontline pharmacy owner and NPA member
Andrew Lane – Chair of NPA

Hutchings Accountants – the financial effects of COVID-19 on the pharmacy industry

Watch on demand

Atif Butt, Senior Accountant at Hutchings Accountants Limited will explore the financial impact of COVID-19: what are the major financial challenges, what government help is available, how is the situation likely to develop in the future, and how has the market for pharmacy sales been affected. Watch the pre-recorded presentation with the opportunity to put your questions to Atif Butt (Senior Accountant) and Scott Hayton (Director) directly after presentation.


Atif Butt – Senior Accountant, Hutchings Accountants
Scott Hayton – Director, Hutchings Accountants

COVID-19 and risk assessment requirements for at risk employees

Watch on demand

NHS England and NHS Improvement (NHSE&I) require individual risk assessments for at least staff in ‘at-risk’ groups – including Black, Asian and Minority Ethnic (BAME) staff by 24 July 2020.  This session will include:
•  Setting the scene for risk assessments from the regulators perspective
•  The NPA’s support pack developed to enable you to complete this requirement, as well as answers to common queries
•  The legal position explained from an employment law and health and safety perspective


Jasmine Shah – Head of Advice & Support Services | Medication Safety Officer, NPA
Duncan Rudkin – Chief Executive, General Pharmaceutical Council
Laura Chalkley –
Head of Team & Solicitor
Andrew Hall – 
Regional Health and Safety Manager, Ellis Whittam Limited

Does the Wright Review deliver for independent pharmacy today, and prepare us for a better tomorrow?

Watch on demand

Join us for a live and interactive expert panel session where you can connect, listen and share questions and thoughts on the Wright Review and what it means for Independent Pharmacy.


Michael Lennox – NPA Local Integration Lead
Jay Badenhorst – NPA Board Member and Contractor
David Bearman – Devon LPC and Wright Steering Group Member
James Wood – Surrey and Sussex LPCs
Kath Gulson – Lancashire LPC

Managing Mental Wellbeing in a Community Pharmacy

Watch on demand

Post COVID, the incidence of mental illness being experienced throughout the sector and beyond is set to increase to unprecedented levels. How can we best prepare ourselves to deal with these and look after the wellbeing of our teams and patients?


Harpreet Chana – Founder of The Mental Wealth Academy​​​​​​​


The Community Pharmacy Contractual Framework: 12 months on

Watch on demand

Chair of the NPA and Chief Officer of Avon LPC, reflect on the CPCF 12 months on, with contractors Garry Myers (Shires Pharmacy) and Fin McCaul (Prestwich Pharmacy).


Andrew Lane – Chair of NPA
Richard Brown – Chief Officer, Avon LPC
Fin McCaul – Managing Director, Prestwich Pharmacy
Garry Myers – Managing Director, Shires Pharmacies Limited


Building Team Primary Care – how can Independent Pharmacy grow collaboration and integration with General Practice and the PCN way of working

Watch on demand

Join us for a live and interactive expert panel session where you can connect, listen and share questions and thoughts on the development of PCNs and what it means for Independent Pharmacy.


Michael Lennox – NPA Local Integration Lead
Nick Kaye – NPA Board Member and Contractor
Sanjeev Panesar – NPA Board Member and Contractor
Luvjit Kandula – CEO of GMLPC and PCPA Community Pharmacy Lead
Graham Stretch – Pharmacist PCN CDs and PCPA senior leader
Neil Parsons – Practice Manager

Want to attend both sessions? 

Simply register for both event as normal and we will send you a link to the on demand content as soon as it becomes available so you don’t have to miss out!

Testimonials from previous year attendees:

“Excellent – broad & interesting range of speakers.”
“I would like to congratulate organisers of this conference of a job well done. It has educational, inspiring and enjoyable. Thank you.”

For further information contact: events@npa.co.uk