This course is written and designed to enable dispensers to undertake accuracy checks on dispensed prescription items competently in accordance with the pharmacy’s own standard operating procedures (SOPs). As part of the course, learners are independently assessed and accredited by NPA Learning and Development pharmacists to undertake this responsible role.


  • Build the confidence and competency of the trainee accuracy checking dispenser (ACD) on accuracy checking dispensed prescriptions items
  • Develop the trainee ACD’s professional awareness of pharmacy practice including the legal and ethical implications surrounding the role of an ACD
  • Final assessment of checking skills in a pharmacy environment
  • An accuracy checking dispenser (ACD) frees up time for the pharmacist to offer patient-centred care by focusing on service provision, medicines’ management and optimisation
  • Reduced risk of dispensing-related incidents as ACDs will be accuracy checking items labelled and dispensed by another individual
  • Accredited accuracy checkers will require continuous re-accreditation via a reassessment portfolio every two years.

Having an accuracy checker has free'd up time for the pharmacist e.g. checking dossets, so the pharmacist can complete other services such as MURs, Flu and spend more time with patients.

Timeea Cristea, Day Lewis


This course is written and designed for Level 2 certified dispensing assistants who have been practising for a minimum of 12 months post qualification. They should be working at least 14 hours per week in their dispensing role and should be able to accurately dispense 200 items consecutively. To evidence this you should download a template of a log here, which you must submit upon enrolment by uploading to the enrolment form.

Please refer to our FAQs for further information on what to expect from this course.


This portfolio-based course consists of:

  • Complete learning resources
  • Practice-based checking activities
  • Structured learning assessment questions, activities and reflective exercises
  • Monthly appraisals with the supervising pharmacist

The material for this course includes separate guides for the tutor and the trainee. The tutor pack is used to support the tutor on what to expect from the course and the trainee. The trainee pack covers the following:

  • An introduction to the role of an ACD
  • The importance of standard operating procedures
  • Information on patient confidentiality
  • The legal and ethical implications of the role of an ACD
  • Assignments and reflective exercises
  • Guidance on how to build a portfolio evidencing ongoing accuracy checking
  • Dealing with dispensing and checking errors appropriately
  • The importance of proactively approaching errors in minimising risk to patients
  • Regular reviews with the tutor in the form of appraisals
  • The structure of the final assessment in the pharmacy
  • Re-assessment and ongoing development.


This course can take between 3 – 12 months to complete.

The trainee will have to submit a portfolio of evidence which must include:

  • Answers to the written assignments and reflective exercises
  • Evidence of consecutively accuracy checking a minimum of 1000 items over at least three months, double-checked by the tutor
  • Monthly appraisals with the tutor
  • Evidence the ability of maintaining patient confidentiality

Please refer to our Top tips for compiling a satisfactory accuracy checking course portfolio for further help in developing your portfolio.

The trainee will have to evidence their competency in the form of a final assessment which includes:

  • A practical accuracy checking assessment in the pharmacy
  • A telephone interview with an NPA Learning and Development pharmacist

The tutor will be provided with a final assessment guide once their trainee has submitted their portfolio. This guide will help them to prepare for conducting the assessment within the pharmacy at a time that is suitable to them and the trainee. This guide includes two test packs – each pack contains 15 prescriptions.

Upon submission of a satisfactory portfolio of evidence and successful completion of the final assessment, a two year e-certificate for accuracy checking will be provided to the certified dispensing assistant as well as instructions on renewal. For Member Pharmacies the e-certificate is valid under the Supervising Pharmacist who has assessed you for this qualification and other pharmacists within the NPA membership where you trained, who deem it appropriate for you to conduct the final check.

The course price allows for up to two attempts at the final assessment. Thereafter a reassessment fee of £40 + VAT will be applicable.

View our blog post for eight top tips on passing your accuracy checking final assessment.


e-Certification from the NPA


3-12 months

Start Date

Applications accepted throughout the year

Course Fee


£150 +VAT

£225 +VAT