A Healthy Living Pharmacy (HLP) is one which consistently delivers a range of quality services, which are tailored to meet the needs of the local population. HLPs play a key role in reducing health inequalities and improving the health and wellbeing of the local population. To achieve HLP Level 1 status, pharmacies must meet the 27 quality criteria set by Public Health England (PHE) – including having at least one Health Champion and one member of the pharmacy team to undertake leadership training.

As a mandatory requirement of the CPCF in England, all community pharmacies are required to become an accredited HLP.


Participants will be sent an e-certificate after completion of the webinar which can be counted towards continuing professional development (CPD).

A number of our staff members were initially quite anxious about what it entailed to be a "Healthy Leader" however, these worries were quickly put to rest by the NPA's Learning & Development Pharmacist and her excellent presentation. Participation was actively encouraged and all our staff members went away comfortable with the knowledge and new skills to implement in their respective stores. I wouldn't hesitate at all in recommending this NPA training to all staff that require it.

Sandheep Channa, Superintendent Pharmacist, Britannia Pharmacy


Leadership training can be undertaken by any suitable member of staff who has the authority to provide leadership for Level 1 HLP development and is able to motivate and engage the team with the HLP ethos. This leadership training is also for anyone with management or supervisory responsibilities in pharmacies (not only HLPs).


Leadership training is delivered via a webinar.

The HLP Leadership training session will cover areas such as:

  • Building a great team – leading, motivating, delegating, developing self and others
  • Communication
  • How to give feedback
  • Identifying different leadership styles
  • Group work – including examples and action plans
  • Changes in pharmacy and the direction of travel
  • What you need to know about Healthy Living Pharmacies
  • The role of Healthy Living Champions
  • Qualities seen in great leaders and how this relates to pharmacy
  • The ability to build strong relationships


Delegates will review case study examples, undertake reflective activities and complete an action plan as part of the training session.


Participants will be sent an e-certificate after completion of the webinar training which can be used as evidence for meeting the PHE HLP Level 1 quality criteria to undertake leadership training.


2 hours

Start Date

Delegates can enrol for the webinar at any time.

Members benefit from 10% cashback on this course.

Course Fee

Webinar including workbook PDF

£70 +VAT

£70 +VAT