The NPA’s Introduction to Pharmacy Stock Control is fully accredited by the GPhC as meeting the minimum training required for staff wishing to carry out stock control duties within the dispensary. Trained staff can support the running of dispensary processes and reduce the burden on pharmacists and dispensers.

In line with new education and training requirements for pharmacy support staff announced by the GPhC in 2019, pharmacy support staff who wish to carry out stock control duties within the dispensary must enrol onto a GPhC accredited training course on this topic as soon as is practical and within three months of commencing their role.

This requirement also applies to a medicines counter assistant who wishes to put away stock in the dispensary.


  • Trained staff can support the running of dispensary processes, reducing the burden on pharmacists and dispensers
  • Course materials provided can be used as a reference source when supporting patients
  • Improved skill mix within the pharmacy.


This course is suitable for medicines counter assistants and pharmacy support staff who order and/or put stock away in the dispensary but have no involvement in any other dispensary process.


Distance learning course comprising several activities and scenarios covering the following:

  • Essentials of pharmacy practice
  • Health and safety
  • Working as part of a team
  • The dispensary
  • Ordering and receiving stock
  • Stock management

This course is available in blended and e-learning formats. More details of the NPA Learning Academy, the NPA’s e-learning platform can be found here.


The estimated study time to complete this course is 15 learning hours and requires learners to complete inter-text workbook activities which they can discuss with their supervisor.

The assessments include:

  • An online multiple choice questions test, marked in real time
  • Completion of Competency booklet

The NPA reserves the right to request randomly selected students’ course work to ensure you have completed the activities and multiple choice questions in each module.

Please refer to our FAQs for further information around our most recent course updates.

To understand the difference between the journey of an eLearning student from that of a blended student, view our Guide to the Student Journey on the NPA Learning Academy flowchart here.

View our short video that introduces the Competency booklet.


Upon successful completion of the assessment and the upload of completed Competency booklet, an end of course e-certificate will be provided from the NPA.


2-3 months

Start Date

Applications accepted throughout the year.

Members benefit from 10% cashback on all level 2 courses.

Course Fee


£85 + VAT

£85 + VAT


£70 + VAT

£70 + VAT