The NPA’s Introduction to Pharmacy Stock Control is fully accredited by the GPhC as meeting the minimum training required for staff wishing to carry out stock control duties within the dispensary. Trained staff can support the running of dispensary processes and reduce the burden on pharmacists and dispensers.

In line with new education and training requirements for pharmacy support staff announced by the GPhC in 2019, pharmacy support staff who wish to carry out stock control duties within the dispensary must enrol onto a GPhC accredited training course on this topic as soon as is practical and within three months of commencing their role.

This requirement also applies to a medicines counter assistant who wishes to put away stock in the dispensary.


  • Trained staff can support the running of dispensary processes, reducing the burden on pharmacists and dispensers
  • Course materials provided can be used as a reference source when supporting patients
  • Improved skill mix within the pharmacy.


This course is suitable for medicines counter assistants and pharmacy support staff who order and/or put stock away in the dispensary but have no involvement in any other dispensary process.

This course may also be studied as part of the NPA/Reed Kickstart programme.


Distance learning course comprising several activities and scenarios covering the following:

  • Introduction to working in a dispensary
  • Working as part of a team
  • The dispensary
  • Health and safety
  • Stock control and ordering

This course is available in paper and e-learning formats. More details of the NPA Learning Academy, the NPA’s e-learning platform can be found here.


This course can take between 2–3 months to complete. This can be divided to suit the pharmacy and the learner.

The student must complete the course workbook, which includes:

  • Evidence gathering activities
  • Written activities – questions
  • Scenarios – describing how some situations are handled

The workbook must be completed and sent to your allocated external NPA tutor who will grade you and provide feedback on the quality of your work.

The final assessment consists of 50 multiple-choice questions.

Upon successful completion of the course an e-certificate of completion will be provided.


e-Certificate to show completion of relevant unit(s) to meet the General Pharmaceutical Council requirements for the ordering, receipt and maintenance of pharmaceutical stock.


2-3 months

Start Date

Applications accepted throughout the year

Course Fee


£60 + VAT

£90 + VAT


£60 + VAT

£90 + VAT