In today’s rapidly evolving healthcare landscape, community pharmacies play a crucial role in providing accessible, patient-centred care. At the heart of this transformation is a highly skilled and adaptable workforce capable of meeting the diverse needs of patients. Workforce development in community pharmacy is essential for ensuring that pharmacists, pharmacy technicians, and support staff are equipped with the knowledge, skills, and expertise to navigate these changes effectively.

In the learning modules below we’ll explore the need to understand your business and the opportunity to grow, setting objective and key results, as well as focusing on how to communicate effectively with patients to drive your business forward and focusing on what the right skill-mix for you could look like.

Disclaimer: These modules have been developed as part of the Collaborative Working project between Pfizer Limited, National Pharmacy Association, and Gen X Media Ltd (trading as Pharmacy in Practice)

PP-UNP-GBR-10594 – February 2025