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Lyreco: important information about change to delivery service 

October 2020

Lyreco have been working hard throughout the recent and ongoing pandemic to maintain normal service levels for our members. Despite this, Lyreco have had to make small changes to certain aspects of their offering, in order to remain both cost effective and sustainable.

After careful review, Lyreco have therefore decided it necessary to implement a small delivery charge to NPA members to align to the standard customer offering. This allows us to avoid price increases on services and products, as well as encourage order consolidation; let’s reduce carbon emissions together.

With effect from Sunday 1 November 2020, if members wish to continue receiving a free next day delivery service, they will need to ensure the order value is £30 or greater. If this cannot be achieved, a £2.95 delivery charge will be applied to the order.

Lyreco’s dedication to serving NPA members will remain unchanged and we wish to thank you for your continued support and understanding.


Now the NPA can offer you even more help with your pharmacy essentials


Webshop - EMT Healthcare

With over 700 products to help you run your pharmacy, order directly from EMT Healthcare and benefit from a streamlined shopping experience

Stationery supplies and more

For all your stationery supplies and much more, visit Lyreco - the NPA's preferred supplier (please have your Lyreco login details ready)

Managed Print Service

A simple yet bespoke solution from Lyreco that gives you total control of your pharmacy print allowing you to save time and money.

Confidential Shredding Service

The simple and cost effective way to shred all your confidential paperwork from Lyreco (please have your Lyreco account details ready). Visit the links below:


Lyreco offers improved choice, quality and delivery times plus lower prices and personalised designs. Log in using (password = uniform)

Local Market Insight (LMI)

Local Market Insight (LMI) service is a service available to NPA members in Scotland, Wales and Northern Ireland and new for October 2020, we have made available for England. We believe it’s a key tool that allows pharmacies to set and monitor business targets by comparing services and market share with other nearby pharmacies.

Business Partners

Thinking of selling shop or setting up a website? We’ve put together a directory of carefully selected suppliers to support you in every area of your business.

Electronic invoicing

Sign up for electronic invoices for your purchases and increase your business efficiency.


Don't have a Lyreco account? Click on this link to email us

To set up a Lyreco account you can also call our Member Services team on 0330 123 0190 or contact your NPA Relationship Manager