Full Membership services

Discover all the support, resources and benefits that come with NPA membership.

 

Membership benefits 

  1. Representing You
  2. Pharmacy Services & Support
  3. Comprehensive Insurance Cover
  4. Employment Law, HR and Health & Safety
  5. Learning and Development
  6. Business Support
  7. News and Events

 

1. Representing You

The NPA has become one of Britain’s foremost advocacy bodies. We are the voice of independent community pharmacies, championing their rights and fighting for better funding and regulation.

We appeared in national media more than 2,000 times in 2024, making us one of the most prominent voices in health care. We meet constantly with key decision makers in Westminster, Whitehall, Edinburgh, Cardiff and Belfast and work in close partnership with colleagues in the pharmacy sector and beyond to represent your interests.   

Why It Matters: Your membership supports our advocacy efforts, ensuring a sustainable future for all community pharmacies in the UK.  

Everything we do is led by our members. Our approach is closely tailored to meet the challenges of pharmacies in all the nations of our islands.  

We spearheaded the #saveourpharmacies campaign, leading two powerful days of action that pushed community pharmacy up the political and media map. Our ballot in protest at a decade’s underfunding in many parts of the UK has given pharmacy a bigger profile than ever before. Our positive agenda for reform has engaged policymakers and mapped out a bright future for our profession. 

 

2. Pharmacy Services & Support

Gain access to the UK’s most comprehensive advisory service. From expert one-on-one advice on matters including clinical or legal aspects of practice to a vast library of resources such as SOP templates and NHS services guidance, we provide everything you need to support your pharmacy teams.  

Key Benefits:  

  • Full access to the Membership Hub with online support to contact support team
  • Resources including SOPs, knowledge articles, legal and practical guidance, factsheets and more’ 
  • Patient safety resources and reporting tools to support pharmacy teams deliver safe and effective care 
  • Resources supporting Pharmacist independent prescribers (PIPs) 

 

3. Comprehensive Insurance Cover

Join the 60% of UK community pharmacies choosing NPA Insurance for trusted, industry-leading coverage.  

Our award-winning NPA Insurance team provides access to gold-standard coverage to safeguard your pharmacy, including vital professional indemnity, property protection, and more. With multi-year deals, cost-saving offers, and bespoke policies like our Pharmacover product, we’re here to protect and support your business.  

Our in-house legally qualified team has decades of experience helping pharmacists when they need it most. Whether it’s handling a complex medical negligence claim or protecting your reputation, you’re in safe hands. 

Unlike other pharmacy insurance providers, we are the underwriter and make the decisions on what is covered. Our expert in-house teams are fully immersed in pharmacy and continuously refresh our cover to ensure your needs are met. From protecting pharmacists offering weight loss programs, private PGDs, and advanced services at no extra cost to supporting training for independent prescribers, we’re here to enable your pharmacy’s growth and evolution.  

Member Highlight: Our specially tailored indemnity cover is offered on a loss occurring basis, giving you superior protection now and in the future, even if a claim is brought decades later. 

 

4. Employment Law, HR and Health & Safety

Through our long-standing partnership with WorkNest, NPA members can access the 24/7 advisory service for support with Employment Law, HR, and Health & Safety matters. This will help your pharmacy enable best practices, ensure compliance and helps you to navigate complex issues smoothly. 

 Additional Resources:  

  • Support with legally compliant contracts and handbooks 
  • Free digital solutions including PeopleNest, CaseNest and LearningNest 
  • Webinars and resources to keep you informed  

Click here to find out more about WorkNest services.  

 

5. Learning and Development

Our Learning & Development team delivers high-quality training, expertly crafted by highly qualified pharmacy professionals to meet the unique needs of the sector. Through the NPA Learning Academy, we offer accredited training programs and designed using interactive e-learning tools that enhance skills, build confidence, and support all learner styles. 

As an NPA member, you’ll gain access to an array of benefits, including: 

  • Free access to NPA Learn, a comprehensive library of e-learning resources to ensure you stay compliant.  
  • Tools to manage team training easily with dedicated dashboards. 
  • 10% cashback across a variety of NPA courses, helping you invest in staff development while saving money. 

With a 89% student satisfaction rate, our courses deliver measurable results, such as increased team productivity, enhanced customer loyalty, and improved employee retention. By equipping your staff with the skills and confidence they need, you’ll free up pharmacists to focus on patient care and revenue-generating opportunities. 

 

6. Business Support

We recognise the financial pressures you face and offer solutions that help you save. Our cashback and referral programs let you earn while enhancing your business, and our My Pharmacy Insights tool provides powerful analytics to help you manage your market share and performance.  

Member Benefits:  

  • Trusted Partners, over 40 carefully vetted Business Partners who can support members with a variety of business functions so you can be assured that you are using a reputable, reliable and trusted supplier.
  • Exclusive analytics tools to set business targets and compare with peers.
  • Cashback on most training courses and our referral scheme.  
  • Pharmoutcomes affinity group to reduce operational costs. 
  • Local Market Insight powered by RWA Pharmacy will be included as part of membership from January 2025 onwards. 
  • Access to NPA Connects, an exclusive marketing platform to support NPA members with their marketing campaigns 

 

7. News and Events

From regular updates via email, social media, WhatsApp to industry-leading events like the NPA Conference, we keep you at the forefront of pharmacy news. Our events, forums, and webinars bring together industry experts and fellow members to share insights and discuss emerging trends. We also enhance the profile of community pharmacy in local and national media – and give you the chance to have your own say. 

Get Involved:  

  • Annual and monthly events in-person and online.  
  • Weekly emails that cover subjects that matter to you such as the latest consultations, Learning & Development courses, Pharmacy Essentials offers and much more. 
  • Webinars on essential topics with Q&A opportunities. 
Find out more

See Membership fees and PI/PL insurance cover for members with 1 to 10 branches illustrated below (per branch) from 01st January 2025:

Number of branches PI/PL before IPT Full Membership before VAT (can be purchased separately) Full Membership & PI/PL before VAT & IP
1 £874.47 £532.98 £1,407.45
2 £874.47 £532.98 £1,407.45
3 £874.47 £532.98 £1,407.45
4 £874.47 £532.98 £1,407.45
5 £874.47 £532.98 £1,407.45
6 £874.47 £528.54 £1,403.01
7 £874.47 £525.37 £1,399.84
8 £874.47 £523.00 £1,397.47
9 £874.47 £521.15 £1,395.62
10 £874.47 £519.67 £1,394.14

For members with their own HR, Health and Safety and business data analytics provision an alternative Core Membership is available: 

Find out more