March Studios, Peills Yard, Bromley, Kent, United Kingdom, BR1 9NS

Tel: +44 20 7072 0195

Charac The Pharmacy App


Charac is on a mission to provide a one-stop digital platform for Independent Community Pharmacies to effectively manage the total patient experience.

We provide pharmacies with a fully integrated patient relationship management system, so that patients can order their own medication, book NHS/Private Services as well as book online consultations with their local pharmacist.

As an NPA member, the benefits of Charac go even further with an opportunity of a personal walkthrough of the solution from both a patient and administrative view. As an added member benefit of signing up through the NPA, we will refund you 5% of the module fees every quarter.



Why Charac?

Repeat prescriptions – Patients can easily order their prescriptions using NHS Login. Receive Automatic updates and be sent bespoke messages from their pharmacy about the status of their prescription.
Book consultations – Allows patients to book and receive appointments from their pharmacy – benefitting from a range of NHS and Private services.
Delivery module – Our partnership with Royal Mail offers a convenient, competitive and sustainable method to deliver prescriptions with a variety of tracked services within the local community.
Expert marketing support – Optional bespoke marketing support – to help you and your pharmacy teams to drive adoption and awareness about YOUR pharmacy in YOUR community.
Development – White Label development – bespoke built app with your pharmacy brand, colours and logo available to download from the app store (Google/Apple).


What sets up apart?


Coming soon:

OTC – Pharmacies will be able to offer the full suite of products that they sell in their pharmacies on the App and Web App – we will also be able to suggest promotions and offers.
Consultation form builder – We are enhancing our form builder to include private services – forms will be able to be bespoke built from within the pharmacy admin.
Biometrics – Patients will be able to login to their NHS Login using their biometrics, this will increase ease of use but also helps with data protection.
Customer health advice – We will be able to send patients Advice leaflets and links from manufacturers and health platforms to help increase medications compliance and reduce disease progression.
Independent prescribing – We will be developing our own independent prescribing platform which will enable all pharmacies everywhere to offer any service they wish – helping build trust in the community and guarantee revenue for the sector.


Visit Charac’s website for more information.



NEWS: The NPA has loaned Charac £700k to support our commitment to digitisation of independent community pharmacy. Find out more here.


Contact us:

If you would like one of our team to get in contact, please complete this form and we will be in contact within 5 working days.