Charac The Pharmacy App
Charac is on a mission to provide a one-stop digital platform for Independent Community Pharmacies to effectively manage the total patient experience.
We provide pharmacies with a fully integrated patient relationship management system, so that patients can order their own medication, book NHS/Private Services as well as book online consultations with their local pharmacist.
As an NPA member, the benefits of Charac go even further with an opportunity of a personal walkthrough of the solution from both a patient and administrative view. As an added member benefit of signing up through the NPA, we will refund you 5% of the module fees every quarter.
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Why Charac?
![](https://www.npa.co.uk/wp-content/uploads/2024/01/Charac-repeat-prescriptions-red-icon.png) |
Repeat prescriptions – Patients can easily order their prescriptions using NHS Login. Receive Automatic updates and be sent bespoke messages from their pharmacy about the status of their prescription. |
![](https://www.npa.co.uk/wp-content/uploads/2024/01/Charac-consultation-red-icon.png) |
Book consultations – Allows patients to book and receive appointments from their pharmacy – benefitting from a range of NHS and Private services. |
![](https://www.npa.co.uk/wp-content/uploads/2024/01/Charac-delivery-red-icon.png) |
Delivery module – Our partnership with Royal Mail offers a convenient, competitive and sustainable method to deliver prescriptions with a variety of tracked services within the local community. |
![](https://www.npa.co.uk/wp-content/uploads/2024/01/Charac-marketing-red-icon.png) |
Expert marketing support – Optional bespoke marketing support – to help you and your pharmacy teams to drive adoption and awareness about YOUR pharmacy in YOUR community. |
![](https://www.npa.co.uk/wp-content/uploads/2024/01/Charac-development-red-icon.png) |
Development – White Label development – bespoke built app with your pharmacy brand, colours and logo available to download from the app store (Google/Apple). |
What sets up apart?
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Coming soon:
![](https://www.npa.co.uk/wp-content/uploads/2024/01/Charac-OTC-icon.png) |
OTC – Pharmacies will be able to offer the full suite of products that they sell in their pharmacies on the App and Web App – we will also be able to suggest promotions and offers. |
![](https://www.npa.co.uk/wp-content/uploads/2024/01/Charac-form-builder-icon.png) |
Consultation form builder – We are enhancing our form builder to include private services – forms will be able to be bespoke built from within the pharmacy admin. |
![](https://www.npa.co.uk/wp-content/uploads/2024/01/Charac-biometrics-icon.png) |
Biometrics – Patients will be able to login to their NHS Login using their biometrics, this will increase ease of use but also helps with data protection. |
![](https://www.npa.co.uk/wp-content/uploads/2024/01/Charac-customer-advice-icon.png) |
Customer health advice – We will be able to send patients Advice leaflets and links from manufacturers and health platforms to help increase medications compliance and reduce disease progression. |
![](https://www.npa.co.uk/wp-content/uploads/2024/01/Charac-independent-prescribing-icon.png) |
Independent prescribing – We will be developing our own independent prescribing platform which will enable all pharmacies everywhere to offer any service they wish – helping build trust in the community and guarantee revenue for the sector. |
Visit Charac’s website for more information.
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NEWS: The NPA has loaned Charac £700k to support our commitment to digitisation of independent community pharmacy. Find out more here. |
Contact us:
If you would like one of our team to get in contact, please complete this form and we will be in contact within 5 working days.
![](https://www.npa.co.uk/wp-content/uploads/2023/12/Charac-testimonials-300x187.png)