How can you help our members?
CSY have over 30 years’ experience in providing EPOS to retailers and over 14 years supporting Pharmacies across the UK.
We understand how important it is for Pharmacies to have the latest product information available to them, so our EPOS is updated weekly with the latest information from C&D, Alliance Healthcare, Enterprise, AAH and Phoenix.
We also are constantly developing our software to meet the needs of Pharmacies; recently we have developed and launched EPOS integration with FMD-IT to help Pharmacies comply with the new FMD directive.
|NEW – COVID-19 product – In response to the Covid-19 pandemic, CSY have launched a new Ecommerce Lite option.
This is designed to help get our customers trading online as quickly as possible. Therefore we have kept things simple. You will be provided with:
- A simple implementation of WooCommerce for use as an online store only which will include your logo and colour scheme.
- You will have the ecommerce functions in Vector enabled so that you can provide product descriptions and a web department structure.
- Product information (including images) will be regularly sent to the WooCommerce site (this is limited to 1,000 products for ECommerce Lite)
- Orders taken online will be transferred to Vector as customer orders.
You will need to sign up for a payment gateway and we are strongly recommending Stripe for this for reasons of speed and simplicity at this time – https://stripe.com/gb – this is not included in our costs.
In order to provide the services as described, CSY will charge the following fees:
CSY Vector Ecommerce Lite Website £2,000
Ongoing support and hosting of the website £50 pcm
Prices are excluding VAT
You will be able to upgrade to our full ecommerce website offering in the future and your payment for the Ecommerce Lite site will be taken into account.
What support is provided?
With a great team on our 7 day a week helpdesk, a dedicated account manager & project manager and our EPOS training sessions, we help our customers get the most out of their system.
For new customers, we offer on-site demonstrations so that Pharmacies can ascertain if the CSY EPOS system is suitable for their business.
Are there any helpful resources for our members to use or download?
Our website is full of useful information, blogs, case studies and all our contact details. You can also find us in the latest Business Partner Essentials booklet.
Cost to members
We now offer a special Pharmacy EPOS bundle for a low monthly cost exclusively for NPA members.
Call us to discuss and book in your FREE demonstration of our system.
|“Hollowood Chemists have been working with CSY Retail Systems for over 8 years. In that time we have grown from 4 to 17 branches and CSY’s Vector EPOS system has helped us to manage our OTC business efficiently. CSY are also keen to adapt to market changes. This has been demonstrated most recently by them integrating their EPOS system with those of FMD-IT. This will help their customers comply with the imminent FMD legislation with a sleek, efficient and reliable FMD solution.”
|Rajesh Patel MBE, BSc.FRPharmS, Chief Executive, Hollowood Chemists Limited