Resilience is defined as the ability to bounce back and recover from change; with expert hosts we will discuss how we use sustainable practices to deliver outstanding services as part of the NHS family.

Many NPA members have managed to join the NPA Winter Conference this week, and there have been some good questions raised and hot topics debated. Choose from our programme of events that cover:

  • the use of technology in the light of the pandemic
  • the new opportunities you can use in your businesses
  • the impact of the CPCF in England 12 months on
  • virtual consultations and other changes in the operating environment that will shape the next 12 months for Community Pharmacy

Watch our Chief Executive’s summary video 



Thank you to all our Business Partners who joined us 



All conference sessions are now available to watch on demand 

Watch on demand here

The opening session contrasted the public and political support that the sector has with the reality of the current funding available to community as demonstrated by the NPA-commissioned report by Ernst & Young (EY). Presenters looked ahead to the future and considered the opportunities presented by new clinical services, changes to funding and the way that we interact with the NHS system, and how we as a sector represent ourselves.

Watch on demand here

The majority of attendees rated this session as excellent or very good. Watch the session on-demand which lists invaluable resources on PPE, Covid-19, Flu vaccinations, PQS and many more.  Keep this presentation to hand as you will likely refer to it time and time again.

Watch on demand here

As your time becomes more and more limited and with added pressure to offer services within your pharmacy, run though our checklist we covered during the session to ensure your workforce are ready for the challenges to come.

Watch on demand here

Being smart with your patient interactions can result in finding ways to increase your income opportunities. Simple ways to harness data from your pharmacy business and use technology available were explored as a way to improve your business. The vast opportunities from both private and NHS services were highlighted, with helpful tips to implementing sustainably.

This session is brought to you in association with NPA Recommended Business Partners, MedicSpot and Instant Dentist.

Watch on demand here

Clair Bryce-Smith, Director of Inspection was joined by inspectors Andrew Mikhail and Stephanie Jackson giving their key insights on the themes, patterns and trends on internet pharmacy. Jasmine Shah provided answers to members questions.

Watch on demand here

NPA Learning and Development Pharmacist Heenal Malde welcomed Qube Learning’s Alistair Ling to explain the pharmacy retail apprenticeship, this is cost-effective package that could save you time and money in sourcing and training a new pharmacy assistant.

Watch on-demand here

Asvin Chauhan of Pharmawealth explained why it is important to know your numbers and why being prepared for your future benefits you, your family and your business.

This session is brought to you in association with NPA Recommended Business Partner, PharmaWealth.


Did you know the following NPA Recommended Business Partners participated in our conference?​​​​​​​

Interested in having your logo here for future events?

To find out more about sponsorship, email our Events Manager, Ashleigh Beddy