Welcome to our new website
Cookies
We use cookies to help provide you with the best possible online experience. Please read our updated Privacy Policy and Terms of Use for information about which cookies we use and what information we collect on our site. By continuing to use this site, you agree that we may store and access cookies on your device.
Common Pharmacover Endorsements
Common Property Owners Endorsements
Common Endorsements applicable to Home Insurance
ARC Family Legal Expenses Policy Wording
NPA Family Legal Protection and IDE Blended IPID
Property Owners Insurance IPID
Property Owners Policy Booklet
Commercial Combined Endorsements
Membership Insurance Documents
Terms & Conditions Membership Benefits
Professional Indemnity & Legal Defence
Pharmacy Technician, Pre-Registration Trainee Student Pharmacist and Dispensary Assistant
NPA Members Professional Indemnity & Legal Defence Insurance Policy Booklet
NPA Insurance Services Information
Treating you fairly
We aim to treat you fairly. We consider carefully the products we offer and we select or design them with our customers in mind. We work hard to make sure you’re not misled and that the information we provide is clear and understandable. Our complaints process is fair and accessible and we aim to put things right if we’ve made a mistake. We want you to be confident and comfortable in your dealings with us.
What to do if you have a complaint
Please contact us: NPA Insurance Ltd, Mallinson House, 38-42 St Peter’s Street, St Albans, Herts, AL1 3NP
By telephone – call 0800 496 0426.