Rohpharm Limited – London

Job Description

• To select, label and dispense pharmaceutical products in accordance with a prescription by following Standard Operating Procedures (SOPs) and complying with all legal requirements
• To ensure the safe and correct transfer of dispensed items to patients
• To accurately maintain Patient Medication Records (PMR) to ensure patient safety and in accordance with data protection requirements
• To identify medicine related problems or queries and bring these to the attention of the pharmacist
• To answer queries on the supply and availability of medicines, where it is within your competence
• To receive stock in accordance with SOPs
• To ensure the safe and appropriate storage of medicines
• To assist with stock control and the maintenance of reasonable stock levels within the pharmacy environment
• To liaise with other healthcare professionals to assist in the continuity of patient care across primary and secondary care
• To assist with service provision to care homes including the preparation of Monitored Dosage Systems
• To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement
• To select and recommend suitable products and provide advice on their correct use
• To provide advice on leading a healthy lifestyle
• To refer to the pharmacist when appropriate
• To assist with the engagement of patients onto advanced services such as Hypertension case finding, GP CPCs and NMS
• To maintain an up-to-date knowledge of medicines and minor ailments by reading journals, product information and training resources
• To assist in providing pharmaceutical care to patients by carrying out reasonable duties as determined by needs of the business

Personal specification:

• To be working towards or have completed an accredited NVQ level 2 (or equivalent) Dispensing Assistant training course under the guidance of the pharmacist
• Good attention to detail and high levels of concentration
• Excellent communication and customer service skills
• Excellent team working skills
• Good level of IT literacy and numeracy
• A warm and friendly but professional attitude towards customers
• An ability to respond to medical queries in a sensitive and professional manner
• Experience of working in a retail environment (desirable)
• Experience of handling money and maintaining finance records

Employee Benefits

• Learn about the real world of pharmacy
• Learn about OTC medication and consultation skills
• Learn about dispensing