A great front end will draw people into your pharmacy and encourage them to buy more. When customers enter the front of the store, they will make judgments about the health of your pharmacy business, quality of products and cleanliness. Dirty or empty spaces on the shelves and poor organisation can keep first-time customers from visiting a second time. It is important to see your pharmacy through your customers’ eyes and to create positive impressions that will help boost sales.
It’s just as important to have workflow systems in place at your pharmacy too. On the front end, this means having a standardised process for replenishing inventory and a store layout that makes it easy to direct patients to the items they’re looking for. On the back end, a colour coded priority system for filling prescriptions, where to put your post etc. These workflow practices might take a while to get used to, but once they are in place your pharmacy will be easier to run and maintain.
Retail pharmacy faces an increasingly competitive marketplace and therefore it is significant for pharmacies to operate with the right tools and choosing your equipment is essential for the success of your business.
See below the range of services that are available from our Trusted Partners to help you grow and maintain your business.